Will not give you what your clothes/items are worth....what a waste of time!!!! Brand new sperry shoes never worn...wanted to give me $1 a shoe...brand new vans super hero shoes too all surf brand shirts $1 place is a joke
I am sorry but I am also shocked by your comments and review. I was walking through the parking lot and I did see you see take the item from under your stroller look at it and then throw it into the back of your car, you then turned and saw me. I said hello but kept walking. You then yelled at me and wanted to know if I was the owner of the store, I said yes and I walked back to you. You said it was an accident and I understand and I believed you. I thanked you for returning the item, as a small business owner in a very difficulty business environment, that meant a lot to me. So I am sorry, but I don't understand why you are upset with me and frankly I was very quiet and calm as you were raising you voice to me. Perhaps this is a misunderstanding? But again, I was not upset and had no intention of saying anything to you. I appreciate all of my customers and I want everyone to have a great experience in my stores and I understand that accidents and misunderstandings sometimes happen. If you would like to discuss with me, I am happy to do so. Diane, Owner, Once Upon A Child Virginia Beach, Chesapeake Greenbrier & Chesapeake Square
1599003815
1
I would give them ZERO stars, but that is NOT an option. Went shopping there and paid for our item. Our 2 year old accidentally walked out with a cup of theirs and we didn't know about it. As I put everything in my car I was going to go back inside and return it, but the Owner of the store, not the Manager walked by. I asked her of she was the owner and she said yes and I told her that my daughter accidentally took the cup. I gave it to her and she didn't even acknowledge me for being honest. All she did was give me a rude look so I told her "at least I was honest". RUDE AS HELL!!!!
I shop at the location in red Mill. And love shopping here. And have ever since my son was born and hes 4 now. The selection is usually pretty good and I feel the prices are fair. I also sells to them all the time. And even though I sometimes dont understand why they dont take some things. Im sure they have their reasons. And that just gives me a reason to have a good old fashion yard sale. That said. On multiple occasions Ive had very bad experience with Melinda. Shes not once been polite to me or cracked a smile and is quite frankly very rude. its very offputting. It would be no big deal if it just happened once. I understand we all have bad days. And are all dealing with our own stuff. I myself have been in customer service for more than 20 years. But I have not once had a good experience dealing with her. Politeness and a smile really does go along way.
Welcome back! I am sorry you were disappointed in your visit, and I am surprised by your comments since we have not raised prices since I opened this store almost ten years ago. We still price our items up to 70% off regular retail prices. We still have Military Appreciation Weekends as before where we offer discounts for Military Families. As before we announce those Military Appreciation weekends dates on both Facebook and through our customer loyalty program. We have improved our customer loyalty program and offer more discounts through the program than before. I would like to know more about your visit and why you thought the prices were higher? Please contact me at [email protected] Diane, Owner, Once Upon A Child, Virginia Beach, Chesapeake Greenbrier & Chesapeake Square
1661710756
2
I used to LOVE this store! We moved away for a few years and I really missed shopping at this store for my kids. When we moved back, I immediately made a trip and was so excited until I noticed that prices were insanely higher than before and now they also no longer offer military discount like they used to. I was so disappointed, I will rarely be visiting the store now. Target clothing is cheaper and the shoes are nearly the same as buying at the mall. So disappointed!
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