Came to look at and test drive a Veloster R-Spec. Found an issue with the shifter linkage bushings having too much play and cause the shifter to wobble in gear as if it were in neutral. I tried to show the mechanic the issue, I have video clearly showing the bushings not functioning properly. The mechanic told me that this amount of play is normal in a stick shift and I offered to show him that it is in fact not normal. He declined my offer citing that he does not have the time. This is a $20 part that takes 20 minutes to replace and can be done in the driveway. All of my concerns and clear proof were dismissed by both the mechanic and the front desk attendee. This is concerning considering this is a turbo car and shot shifter linkage bushings can cause a mis-shift. Which can also lead to catastrophic failure of the engine aka blowing up the engine. All from neglecting a $20 part.
Ali was great, walked us through the process and worked with us so we drove away in the car we wanted. Would recommend to anyone looking for a nice used car for a good price.
ONLINE CARS provided top notch customer service and have been loyal to this day. A special thanks to MOE, MAX, the OFFICE MANAGER and their entire teamwork makes the Dreamwork!
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