Hi Denny, We are disappointed to hear that you are experiencing issues with your shipment. Our team is working hard on improving our operations and customer service, and we would like to further assist you. Could you please reach out to Marketing at [email protected] with your full name, tracking number, contact number and a summary of the situation?
1597343658
1
Called Friday said out for delivery called Monday said freight had just got to terminal dont know what to believe
Hi Brad, We are disappointed to hear that you experienced issues with your shipment. It appears that there may have been some miscommunication and we understand your frustration. We would like to regain your trust. Could you please call our leadership team at 414.615.1593?
1591202051
1
I do not understand this company. One day a shipment is perfectly fine the next it needs to be crated and it can't be sent. All other shipping companies contacted had no issue. Won't recommend if your shipping anything.
The first time I used them was very pleased with the service, the delivery/driver was really cool guy,I am waiting for a second shipment hopefully all goes well
Hello Dale, Unfortunately Roadrunner Freight does not ship full vehicles. You may be looking for Roadrunner Auto Transport, which is not affiliated with our organization. We apologize for the inconvenience.
1597868133
1
My neighbor moved to Las Vegas and he hired Road runner to transport his car. It was supposed to be picked up on the 28th of July. After several phone calls and absolutely the most incompetent company Ive ever dealt with, the car is still in my driveway. This company shouldnt be in existence!!!! Incompetent, unprofessional, and absolutely no care or thought for the customer! Its the 17th of August and his car is still here. Oh and by the way, he died 4 days ago. Leaving his wife and family to deal with this useless pathetic excuse for a company.
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