Absolute rubbish customer service. Ordered a shirt through my college, not only were there no size guides so when the order came it was HUGE and I mean HUGE for a medium. I also ordered it and it took TWO WEEKS to arrive! Considering I only live 3 hours away from Birmingham by car, I wonder why it took so long to arrived even when I paid 4.00 postage and gave my email address so they could contact me if it was dispatched. I will NEVER be buying anything from this store again! Its a shame I have to use the shirt for my work experience or i would ask for my money back!!
Really bad customer service. I received an email to say my delivery would arrive on Friday I sat in waiting and it never came, I called them and was told it would be with me on Monday and I would receive a call with a tracking number. I never received a call and I have just called them to be told it hasn't been sent and would maybe be here in wedsnesdsy or Thursday. No one seems to be able to tell me what is happening with my order.
Fantastic service, really quick delivery on first order, and Dan was so helpful when I had a sizing problem with the uniform. He kept me informed and the return was turned around within a day. Very impressed.
My business has been using LA safety solutions for all of our uniforms and other business supplies for over three years now and the service we have received since the day we opened our account has been exceptional. Regardless of the size of our order, the team take time to deliver the required product we are looking for each time and I wont hesitate to continue using and recommending Dan and the team we use. In that time, they have helped with clothing, signs, printing, workwear, PPE & general office/workshop products.
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