Dr. Kazeem is amazing HOWEVER this establishment is severely overbooked. Ive been here since 11:30am for my appointment I was triaged 5 mins ago. Im now walking out, unseen by the doctor at 2:53pm.
I usually don't write bad reviews about places . But after what happened to me yesterday i feel like i need to write something. I have been going there for a while now and it's always the same long waiting period. But yesterday was the worst. It was the second time that I have rescheduled that appointment for the same reason ( long waiting period) . So yesterday, my appointment was at 1:15 pm and i showed up at 11:58 am . It was 3 pm and no one even triaged me. I had a bad stomach pain. Me and my 8 Year old daughter were starving because we stayed there for too long. One lady from the front desk was nice enough to check how many people were in front of me after i went and complained to them and it was 4 people. So i asked them to give me my blood test results back then I got up and left . I have low iron and i needed prescription for iron. My D-dimer was elevated. Now i end up in emergency room which i was trying to avoid. So it's getting extremely bad there . Why scheduling all these people when you know you won't even be able to see all of them. So it seems they are more about quantity than quality. I felt bad for all those older patients I saw there who were also complaining of feeling hungry and tired of waiting. Also i had to do some nerve test . I was in that room for more than 45 mins only to be told by the tech that the machine is not working .
I've been there twice and the staff are friendly but, I been calling them to get a biopsy done and no matter what time of the day I continue to get this automated system asking me to leave my name, date of birth along with my contact number, as of the beginning of October no one has contacted me. Does anyone have another contact number for them?
This is the worst place to go to. The service is terrible. Please find another location. Ive come 3 times and each time I have had to wait 2-3 hours AFTER my set appointment time to be seen. Not efficient. One of the receptionist had a terrible attitude. The male receptionist is nice but thats not enough to make up for the lack of efficiency. Despicable.
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