Hello Tim, very sorry to hear your leash broke. We take every effort to make sure our equipment is safe. Unfortunately, leashes do break from time to time and are not considered a life-saving device. The release you signed before renting explains this very important factor. Our deep apologies that your experience surfing was less than expected. We would like to offer you another day rental at no cost if you wish. Thank you for the honest feedback.
1632325146
1
Rent a surfboard with a broken leash And the leash breaks directly in the sea Almost can't swim back to shore
Sorry to hear your experience was less than exceptional. We strive to give respectful and courteous service and will speak to our staff about your honest review. Thank you for taking the time to share.
1653259552
2
Guy in the back with rental was super helpful. Older walrus looking guy was a kook.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.