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Dcu
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Dcu reviews
Information about Dcu
3,55
140 reviews
The opinions come from external websites
Last update: 10.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4aHZqam5BRRAB!2m1!1s0x0:0xfd079cb15bf8592b!3m1!1s2@1:CIHM0ogKEICAgIDxhvjjnAE%7CCgwInc_-owYQ0JLN3QI%7C?hl=en-US
Melissa Euler
google
https://www.google.com/maps/place/?q=place_id:ChIJ65LNAjGk44kRK1n4W7GcB_0
1
1298907720
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3dVBPVDFnRRAB!2m1!1s0x0:0x4ca571fb94bdefab!3m1!1s2@1:CIHM0ogKEICAgICwuPOT1gE%7CCgwIyISv6wQQmJblzwM%7C?hl=en-US
Nick Nhut Ho
google
https://www.google.com/maps/place/?q=place_id:ChIJ0xzKXJn044kRq--9lPtxpUw
1
It took the Equity Loan application guy, Carlos F., more than 2 months to complete my application. He did not know how to read, analyze or organize forms and information I emailed him. He did not know how to even calculate proper credit/debt ratio. It took him over a week to reply to email or phone messages. He loved sending out Adverse Action Notices, even before reading emails I sent. It finally happened when we contacted his manager. If you had to do business with DCU, ask to work with someone else and try to avoid Carlos F.
1586466573
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjcTdqRXBnRRAB!2m1!1s0x0:0xfd079cb15bf8592b!3m1!1s2@1:CIHM0ogKEICAgICcq7jEpgE%7CCgwIjZ6-9AUQuIqPqwM%7C?hl=en-US
Sandra Guzman
google
https://www.google.com/maps/place/?q=place_id:ChIJ65LNAjGk44kRK1n4W7GcB_0
5
1670386090
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtbmZuc1pBEAE!2m1!1s0x0:0xfd079cb15bf8592b!3m1!1s2@1:CIHM0ogKEICAgID-nfnsZA%7CCgsIqqPAnAYQ0JytNQ%7C?hl=en-US
Ishaq Omar
google
https://www.google.com/maps/place/?q=place_id:ChIJ65LNAjGk44kRK1n4W7GcB_0
5
1656509778
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPclBpVnRBRRAB!2m1!1s0x0:0x4ca571fb94bdefab!3m1!1s2@1:CIHM0ogKEICAgIDOrPiVtAE%7CCgwI0qrxlQYQgO3SlQM%7C?hl=en-US
Izabella Lieberman
google
https://www.google.com/maps/place/?q=place_id:ChIJ0xzKXJn044kRq--9lPtxpUw
2
Couldnt log into my account after I had ordered a new card so I called customer service and spoke to a man who I could see was trying to be helpful, but seemed as if he had little knowledge of what he was doing. Was placed on two holds and both times he came back and tried to propose ways to solve the issue, like deleting and re-downloading the app, logging in on the website, but nothing seemed to work. I was going to be placed on yet another hold but instead of putting me on hold I was hung up on with no call back. I didnt even bother trying to call back because by looking at these reviews I knew my issue was not going to be resolved no matter who I spoke to. Have never had problems like this with DCU as I am a loyal member, so I am very disappointed to be faced with their unqualified customer service.
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