This place is a throwback to the fifties. Everything manual. Everything done with paperwork - in triplicate. Slow moving, customer comes in and waits and waits, only to move 25 feet and wait again. Somebody needs to yank them into the 21st century.
First off to get anyone on the phone is a joke then when you do they are rude they lie to you they say open in 12 drive 2 hours to pick up a part already paid for to be told they are close when asked the lady for a number to make a complaint or to talk to someone about the inconvenience she said she couldn't give the information I said ok im sure you must have a number or a manager's name to speak to when time come to get a refund and to make a complaint she refused to give me the information and refused to tell me her name this place is completely unprofessional
Horrible service. Had a new skid steer in the shop for 3+ months, waiting on parts. They wouldn't offer a loaner, or discount a rental. Horrible communication and customer service.
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