I have been customer of val pak for almost 2 years. It has been brought to my attention that the person managing my account who is a 20 year veteran of Val Pak of central oh. She was emailing my private business strategy to my competitors. I know this because I have a copy of one of the emails sent. She was attempting to woo them with this information to do business with then. I was told in writing that they would never try to add more customers in my field at a local level (there are currently 3 National flyers in the same industry as mine ). This turned out to be false. when confronted she denied. I then contacted the supervisor She told me that they would never do such a thing. That they make sure that there local service people in there flyer are top priority and they never want over sell to keep me the paying customer happy. When told that i had obtained a copy of the email she said she would read it and get back to me. She contacted me the next day and said that they could do whatever they wanted was rude and we ended our business at that point
We are very concerned by your review and are so sorry that you did not feel our partnership was successful. We want you to know that we have our clients' best interests in mind at all times and we want every client to have success in all of their ventures. We would love to talk with you over the phone to discuss your concerns and see if there is any way we can help you reach your business goals. Please give us a call directly at 614-486-7168 and we would be more than happy to speak with you in detail.
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This place is a scam small biz beware! All the good 5 star reviews are there lie to your face employees. Stay away, what a joke.
I met with a rep for information in advertising and he was very informative. I have personally used a lot of their deals and they have never disappointed! Love Valpak!!!
Valerie, We are sorry to hear you did not enjoy your experience with us. We would appreciate any feedback or suggestions you may have. Please give us a call at (614) 486-7168 and we would be more than happy to speak with you about your concerns. Sincerely, Your Team at Valpak of Central Ohio
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