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Lightspeedhq
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Lightspeedhq reviews
Information about Lightspeedhq
4,47
30 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRanVuTFVREAE!2m1!1s0x0:0x21c9f97f077902a1!3m1!1s2@1:CIHM0ogKEICAgICQjunLUQ%7CCgwIzL3NzwUQwLCMvQI%7C?hl=en-US
Adam Garrett
google
https://www.google.com/maps/place/?q=place_id:ChIJcaUy9VgDdkgRoQJ5B3_5ySE
Hi Adam, were sorry to hear that youve experienced difficulties with the product and support. We can see that you are currently in contact with our customer success department working towards finding a solution to the difficulties that you have been experiencing. Please do not hesitate to reach out if there is anything else you need during this process.
1510173104
1
I want to like Lightspeed but I cannot. The support (which you need a lot) is very annoying as you get put through to a team in North America and it takes at least 30mins to sort out a simple problem. There are also many features that are not customisable meaning you are stuck with their system which for a specialist business is limiting. Unfortunately this is disappointing and I feel not worth the money. I hope they can improve.
1593590299
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4aXM3THF3RRAB!2m1!1s0x0:0x21c9f97f077902a1!3m1!1s2@1:CIHM0ogKEICAgIC8is7LqwE%7CCgwIm4Tx9wUQoK-31QI%7C?hl=en-US
David Ellis (The Positive Mind)
google
https://www.google.com/maps/place/?q=place_id:ChIJcaUy9VgDdkgRoQJ5B3_5ySE
1
A DISASTER - We went live with Lightspeed yesterday, our printers would not print from the system, so we could not raise bills or give receipts to clients. We phoned the support line 5 times, waited 20 minutes each time to be cut off. We phoned 2 more times requesting a call back. No Call Back. We contacted the Sales Manager 4 times, No help. We emailed over 24 times, and no support. We have no alternative but to remove the system and revert back to our old system. NO SUPPORT is available with this equipment.
1632235411
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2MUxMaFRnEAE!2m1!1s0x0:0x21c9f97f077902a1!3m1!1s2@1:CIHM0ogKEICAgID61LLhTg%7CCgwIk9-nigYQyJywgAI%7C?hl=en-US
Jiawei Liu
google
https://www.google.com/maps/place/?q=place_id:ChIJcaUy9VgDdkgRoQJ5B3_5ySE
5
We used to work with Zettle Pro. Unfortunately they are not doing the system any more. We have been recommended Lightspeed. It's a brilliant system and easy to manage. The customer service is excellent. They sorted out all the issues in time we have at the beginning. Will definitely work with them in the future.
1623351256
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURZLVBxa1dnEAE!2m1!1s0x0:0x21c9f97f077902a1!3m1!1s2@1:CIHM0ogKEICAgIDY-PqkWg%7CCgwIpp6s5gUQkMHLlwM%7C?hl=en-US
ian jones
google
https://www.google.com/maps/place/?q=place_id:ChIJcaUy9VgDdkgRoQJ5B3_5ySE
4
Great system with good dedicated individuals, product is developing all the time to support the customer needs. Just with the UK agents (bluebird) had a small portion of this customer service ethos.
1624197653
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxLThQdzlnRRAB!2m1!1s0x0:0x21c9f97f077902a1!3m1!1s2@1:CIHM0ogKEICAgICq-8Pw9gE%7CCgwIlZS9hgYQ-NunlgI%7C?hl=en-US
bashir salimin
google
https://www.google.com/maps/place/?q=place_id:ChIJcaUy9VgDdkgRoQJ5B3_5ySE
3
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