For some strange reason they enjoy charging you to not pick up your trash or recycling. Then when you call them out on it they enjoy arguing about it with you. 2 weeks ago they did NOT pick up my recycling and I have been stuck with a full bin for 2 weeks. They have taken off money before but they don't anymore. I'll be posting pictures next time I catch it... Also they went up in price $10 per month which equals a 30% increase in the month of December. Only money grubbers like iredell water and Lippard do that. Must not be making those millions on other people's trash...
We've used BSS since Morrison's was bought out a few years ago. The pickup staff constantly leave the can in front of the mail box, blocking the mail carrier's access to our box, which means we don't get mail on trash pickup days. We've complained multiple times. The office staff is wonderful, but the pickup staff simply refuse to return the can to behind the mail box. I've noticed other customers' cans left on the edge of the road. They simply don't care.
This is the best Sanitation company to have! The office staff have been friendly from the time we signed up and the truck drivers have always been nice as can be! We are always informed of any changes in the schedule because of holidays and are never left in the dark like some of the bigger businesses do. Definitely an awesome family owned and operated business that cares about their customers and community as a whole!
Thank you for your review Wendy, we appreciate you taking the time to leave a positive review, unfortunately most people don't leave positive reviews, just the bad ones. Thank you for your business!
1614177625
5
We use BSS for residential pick up for trash and recycling and have had a good experience. I especially appreciated that they drove by again to see if our recycling barrel was out when I was running late putting it at the curb. Our pick up guys also left a little note wishing us a Merry Christmas. They didn't have to do either thing and I noticed and appreciated their kindnesses!
Great people always very friendly and always so nice.
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