Bought a psp from here, it was broken. I did a little experiment to see how this place works; I tried to trade it in for credit and they said it was too scratched even though I only had it for a week. Theyre fine with selling you broken stuff. They also dont have a return policy they just give you back store credit even if you dont want anything else in their store. Because of this you should but your Hyperkin and retron stuff at Amazon because at least youll get your money back if its defective. Also most games are at or above eBay price. I only go there because sometimes the price of a game they have hasnt been updated and is actually a steal, like I found persona 4 golden for $15 when its $50 on eBay, but this is a rare occurrence. It redeems itself by at least having competent staff. I was happy to go because I heard about them on pat and Ians podcast so I guess I expected to much.
My little brother who's 13 had gone to ask about an av cable he bought for his Xbox 360. He was unaware that he only needed one cable and not both the av and hdmi cable. The lady there was very rude to him and was basically yelling at him as she was explaining.
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