Hi Matt, We regret to hear that you feel disappointed due to any miscommunication. We take your feedback seriously and would like to speak with you further about your service experience. Please reach out to us at your earliest convenience. Best, Steve Rodgers and Dave Rodriguez, Service Managers
1540144036
1
Front end was making noise month-and-a-half appointment and my car has been in the shop for 2 weeks .Reyes is very unprofessional.
Hi Jennifer, I am very concerned to hear about your experience with our service department. Our team works hard to make sure every customer has a great visit, and I apologize that you left unsatisfied. Will you please get in touch with me so we can discuss this further and see what we can do to make this right? Thank you. - Paul Normandin [email protected]
1497544070
1
Worst experience ever :( Took our truck to get fixed , the body shop they told us it would take 7 days to do repairs.They don't return phone calls and lied every step of the way .24 days later the repairs on our vehicle We're finally done .When we went to pick it up there was overspray on bumpers and windows which they could not remove . Not only is there customer service piss poor their job is just as bad .would never recommend anyone use this body shop .
Maninder, We are disappointed to learn the level of customer service you experienced was not to your satisfaction. We always strive to provide excellent experiences and we are sorry to see that was not your overall impression. Your feedback about what happened is important to us. Please contact us directly so we can review any concerns further. Best, Ronnie, Scott, and Randy
1562359691
1
They got very bad attitude,even their sales manager dont know how to talk with customers.Nobody wants the vehicle for free,i got a better deal on rubicon from other dealership and better customer service.if you are looking for good customer service will not recommend to anyone.
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