Hi Peter, I am sorry to hear of your experience when dealing with our company. I have searched for your contact details but unfortunately we dont have you registered as a client of ours or providing a service to you. Please could you get in touch so we may resolve the issue you have mentioned. My email address is [email protected]. We pride ourselves with the services we provide and I would like the opportunity to discuss your issue. John Byrne.
1598804837
2
Having heard of a friends recent issues I thought Id add a review of my experience of a few years ago with this company. My sister and I were assisted by John on more than one occasion. His service was nothing short of excellent. My cousin and I were assisted by Angela. The service was a totally different experience. It was as if she was disinterested. My Deceased Aunty wore jewellery whilst in the chapel of rest which Angela guaranteed would be returned. The jewellery was apparently cremated. This could be seen as a touch dubious. No apology or compensation was offered. Disappointing.
Hi Tracey. Thank you for taking the time to give feedback. Unfortunately we do not have you registered as a client with ourselves. However, we always appreciate feedback and I would be very grateful if you could feedback your concerns to our email address; [email protected] so that we may address this feedback directly. This would give us the opportunity to investigate any concerns and handle any matters directly. Regards, J T Byrne Funeral Directors
1653688383
1
Sorry customer care was just not there for us. We will not be recommending or using JT Byrne again
Brilliant service John really looked after my parents with all their Requests and made things really easy to deal with. I wouldnt trust anyone else with looking after my parents. All the team went above and beyond.
When I dealt with JT Byrne the service was outstanding. The team were caring and considerate with nothing being too much trouble. Any queries I had were answered with confidence and compassion. I would not hesitate to recommend John and his staff.
Thanks Mark! We appreciate you leaving a review about our family business. Best wishes, from all the team at J T Byrne.
1599491440
5
This leading family run business are genuine, friendly and professional. From the first meeting you will feel reassured and cared for.
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