D Lighted, thanks for reaching out. My name is Nick and Im the owner. 2 star reviews are rare so Id love to see if I can fix this. Your name is showing up as D Lighted so I cant search you in the system. What is your name and Ill reach out to you personally? We always make it right when its not.
Eugeniu, thanks for talking today and I am glad to hear you loved the service but thought the price was a bit high. We have numerous providers with varying price points. You had one of our Master Providers so your price point was at the peak of what we charge. If price is a concern, we have a couple providers who do offer haircuts for $40. I hope that helps and thanks for giving us a shot!
Hi Cole, unfortunately from time to time our providers get sick and it does impact people's schedules. I know this was an inconvenience but with COVID and people's worry we are doing our best to respect the situation. I know we offered you up other times but that didn't work in your schedule. Sorry for the inconvenience as we want our staff to stay safe and keep you, our guests, safe too.
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Called me an hour before an appointment and told me the barber called out for the day, needed the haircut too. Great service
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