The products are great and my husband and I have purchased lots of merchandise over the years from this company and have been thrilled with our online purchases. However, we were recently in California and thought it would be amazing to go to their physical store front in person and drove over 45 minutes out of our way to experience 665's store only to find out the info on their Google page was wrong. They have no real store front anymore and only have just a warehouse. What a complete and utter waste of our time. Could not be more upset. It is going to be a while before we buy from 665 again.
Be extremely careful when ordering from here. Certain items are not returnable even if unopened and unused. You could easily waste your money (wasn't an issue before in the physical store because you could check out the product before ordering). Beware of toxic materials too - some items are body safe, some are not. Additionally, if you apply a discount, it can invalidate certain discounts on the individual items. That is, you apply a percent off discount, and the price of the items go up! With no obvious way to undo the discount. They still have good products, and I've bought some amazing items from them! But i think in the future I'm going to use other retailers. Without the physical location 665 is a less attractive option for me.
Warning. Not a retail store. Don't drive here to go to their retail store, it no longer exists. Very sad that it is gone, it was one of my favorite places in Weho to visit for leather. They ended up allowing us to place an order for immediate pick up and went out of their way to make sure everything was fixed. I hope they get back to their place in Weho, it is so sad to see a store as great as this was go.
Drove all the way over here on a day/time when their hours claim to be open and they were closed. Thanks for wasting my time.
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