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Songfinch
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Songfinch reviews
Information about Songfinch
4,10
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlZ3NuVHJ3RRAB!2m1!1s0x0:0xc8d60677ca2cbeaf!3m1!1s2@1:CIHM0ogKEICAgICegsnTrwE%7CCgwIsJ7smAYQ-OHppgM%7C?hl=en-US
Jeremy Thrane
google
https://www.google.com/maps/place/?q=place_id:ChIJ3y9sk93SD4gRr74syncG1sg
2
Gave them specific direction they didn't follow it then told me it was my fault showed me evidence it was their fault pointed it out to them they continued to tell me it was my fault and then still told me I would have to pay additional money to have the problem fixed. Mispronounced names also and didn't fix that The artist himself was phenomenal and did a great job with the singing and the music,
1662830878
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1aDZqMlVBEAE!2m1!1s0x0:0xc8d60677ca2cbeaf!3m1!1s2@1:CIHM0ogKEICAgIDuh6j2UA%7CCgwInpLzmAYQqIq6lwI%7C?hl=en-US
Janine Segner
google
https://www.google.com/maps/place/?q=place_id:ChIJ3y9sk93SD4gRr74syncG1sg
Hey Janine, Thank you for sharing your feedback. We are really sorry to hear we missed the mark here. When an artist completes a song, we can't refund the order in full which is why we do have the revision options and the Song Replacement! Since you did not want to go with that option, we did offer a partial refund of $89 so the artist can keep the remaining $100. We normally do not offer refunds on any completed songs, but in this case we totally understand where you were coming from. I hope this helps! Please let us know if you need anything else at all!
1663016735
1
A friend got a song for her anniversary from Songfinch and it was so heartfelt and detailed, I thought I'd give it a try. My song came out generic and repetitive. It seemed to be created from a template where they could have input 1 or 2 details and that's it. The song is basically my story read back to me, no rhyme or rhythm at all. Furthermore, I wanted an upbeat rock song and got acoustic pop. Although responsive, customer service refused a refund, despite completely missing the mark on my request. They offered to "try again" for free, but at this point, we are beyond when I needed the song and we have really missed the moment. I got a partial refund, but to be honest, I still feel ripped off.
1663951675
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlaThxZ2RREAE!2m1!1s0x0:0xc8d60677ca2cbeaf!3m1!1s2@1:CIHM0ogKEICAgICei8qgdQ%7CCgwIu8a3mQYQqM-jmgE%7C?hl=en-US
Amy F
google
https://www.google.com/maps/place/?q=place_id:ChIJ3y9sk93SD4gRr74syncG1sg
5
I have been so happy with my experience with songfinch! Customer support has been excellent and my artist has done a wonderful job! They have worked so hard to get my song just right and I cannot wait to give it as a gift to my boyfriend and see his reaction! My daughter loved the idea so she also had a song made for her boyfriend and was super pleased with hers as well! What a neat gift to give!!! Thank you Nicole (my artist) and everyone at Songfinch!
1663435822
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlNllDU0ZnEAE!2m1!1s0x0:0xc8d60677ca2cbeaf!3m1!1s2@1:CIHM0ogKEICAgICe6YCSFg%7CCgwIroiYmQYQgK6_zAM%7C?hl=en-US
Latoyia Roberson
google
https://www.google.com/maps/place/?q=place_id:ChIJ3y9sk93SD4gRr74syncG1sg
5
They gave me exactly what I wanted and needed and my wife loved it. I will use them again for anything
1663432884
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlcWJQX1BnEAE!2m1!1s0x0:0xc8d60677ca2cbeaf!3m1!1s2@1:CIHM0ogKEICAgICeqbP_Pg%7CCgwItPGXmQYQ2OPTgwI%7C?hl=en-US
Crystal Doughman
google
https://www.google.com/maps/place/?q=place_id:ChIJ3y9sk93SD4gRr74syncG1sg
Hi Crystal, We're so sorry we missed the mark on this one. When you receive your song and you aren't happy with the way it turns out, there are a couple of ways we can get your song to the perfect spot! The first being lyrical revisions. If there are parts in your lyrics that are incorrect or you think could use a change, we can absolutely do this and work with the artist to get it to the best stop for you. The second option you have is our Song Replacement Policy. By going this route, we'll start the process over for you. If you are unhappy with your artist, tempo, genre, or how it sounds as a whole, then this is the best way to go! You can see our revision policy here with what revisions we do/do not offer: https://www.songfinch.com/song-revisions. Please reach out to us at [email protected] and we would be more than happy to discuss lyrical revision options with you or even a Song Replacement. :)
1665079627
1
I am not happy! I asked for a R&B song and got a country song. They words are nice, but I hate how it sounds. This was a gift for my mothers birthday and ai refuse her o give it to her.
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