We have used this place for years because they can do some things other local printers cannot. We have had frequent quality issues. They make them right but it's annoying. Last set of forms we picked up were printed crooked.
Bad cards printed using this service. They printed incorrectly and the customer service representatives were hostile and rude. They followed up by blaming me and yelling at a colleague.
Universal Printing has been my go to printer for custom invitations, notepads, calling cards and various stationery needs for the past 10 years. Even though the jobs I send them are small in scale compared to what they can do, they always treat me as an important and valued customer. The staff is wonderful to work with, often taking the time to answer questions I may have about how to properly set up a file ensuring the best print quality possible. Their turnaround time is always within the agreed upon timeframe and usually done faster than expected. I would highly recommend them to anyone in need of printing.
The week before my daughters Wedding - we needed a number of things printed. They were so helpful and efficient!!! Thank-you for taking one pressure off our list!! You were wonderful to work with!!!
I've called countless times trying to get through to discuss a printing project. I have been unable to reliably get assistance.
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