Last year's experience at Conrad was fine but not this year. They had our vacuum for one month, during which time I had to call multiple times to check its repair status. When I called again today, I was told it was unable to be repaired. Conrad should have called me to inform me of that. They need to work on follow-thru.
It's not that it couldn't be repaired. The repairs where more than he should have spent. We offer to apply the estimate fee to another: New, Used/Rebuilt Vacuum or Steam cleaner. With in 30 days.
1556831474
1
Conrad company charged me an estimate fee for a vacuum cleaner they knew couldnt be repaired without even taking it apart. I dropped it off and pick it up the next day. They basically charge me nothing to be without doing anything
Thanks for the Awesome review * Cleaning should be Fun!
1598478975
5
Conrad Co has been an excellent resource for both my personal cleaning and business needs. They have consistently recommended the best equipment or cleaners for what I've needed depending on situation and surface -- or odor. I recommend checking them out.
We try very hard to keep prices low, but there is overhead in running a local retail location with numerous employees . We train our clerks and service techs in order to better serve customers needs. We research to find the best products available. We are sorry to hear that you had a bad experience ! We hope we could be of help to you in the future.
1529422459
1
Extremely overpriced can order much better products online
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