I'm really sorry about that experience Ninja! I will definitely work with the stylists about doing a better job of checking in with clients when they come to the salons. I really appreciate you bringing this to my attention!
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I walked in a while back to ask about scheduling proceedures. I sat there forever before anybody even acknowledged me. Which would have been fine if the lady wasn't super rude and short when she told me that they do not take walk in's or schedule appointments at the salon then just walked away. I don't know why she needed to have an attitude with me. I never spoil myself with these kinds of luxuries so I don't know the proper procedures to these things. The whole thing just reminded me of why I don't go to these kinds of places.
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