Assalaamu alaikum wa rahmatullahi wa barakatuh, We are sorry to hear about your experience. If you would be kind enough to reach out to us at the office, we would love to get your valuable feedback and see how we can improve, Insha'Allah!
1547396134
1
We did Hajj with this company last year. They were extremely unprofessional and blamed the group for mistakes the group leader did himself. The environment group leader created around us affected me so badly that I was not able to do Hajj the way I looked forward to doing all my life. Hajj happens once in a life time. Please do your due diligence before selecting your travel company. I didnt do a good job with the due diligence and I will regret that for ever.
Assalaamu alaikum wa rahmatullahi wa barakatuh, We are sorry to hear about your experience. If you would be kind enough to reach out to us at the office, we would love to get your valuable feedback and see how we can improve, Insha'Allah!
1547396122
1
-My husband and I went with Mashaer for our hajj in 2018 and unless you are tableeghi and want to be extremely micromanaged, we do NOT recommend mashaer travel. - The group leader created a very hostile environment. The group was constantly blamed for mistakes the leaders were making. -Our bags weren't loaded on to the bus and the leader did nothing to help us. I had to continue my hajj with out my duffel bag and relied on my group to share their supplies -The authorities were disrespectful towards women, elderly and handicapped and did nothing to make traveling easier for them - We were told that the meat wasn't zabiha halal in Saudi and were forced to eat from wherever Mashaer catered their food from. it was very bland and tasteless. - Mashaer travel was very unprofessional, rude, intimidating, and disrespectful.
Assalaamu alaikum wa rahmatullahi wa barakatuh, It was our honor and pleasure to serve you! Looking forward to helping you build amazing adventures and memories in the near future, Insha'Allah!
Assalaamu alaikum wa rahmatullahi wa barakatuh, It was our honor and pleasure to serve you! Looking forward to helping you build amazing adventures and memories in the near future, Insha'Allah!
1547396375
5
This is a very friendly travel agency that honestly helps out with every step of travel needs that you have. Will be booking more vacations through them!
Assalaamu alaikum wa rahmatullahi wa barakatuh, We are sorry to hear about your experience. If you would be kind enough to reach out to us at the office, we would love to get your valuable feedback and see how we can improve, Insha'Allah!
1547396146
1
For most of us, Hajj happens once in our lifetime, and it is our responsibility to make it an acceptable Hajj. I performed Hajj-2018 with Mashaer, and they provided all promised accommodation and travel arrangements. However, group leader always came up with an unrealistic plan, and he kept on changing it according to his mood. He created a hostile environment and never gave any respect to Hajis. He never admits any of his mistakes and to evade from it he continuously blamed hajis and Saudi Government. In my experience performing a peaceful hajj with this group was challenging. Also, this group does not have scholars to address female needs. I will NEVER recommend this group for your holy Hajj especially if you are performing with family and elderly.
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