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Landroverdowntownsaltlake
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Landroverdowntownsaltlake reviews
Information about Landroverdowntownsaltlake
4,55
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtNHBueWlnRRAB!2m1!1s0x0:0xba0062e096b86ee8!3m1!1s2@1:CIHM0ogKEICAgICm4pnyigE%7CCgwIvd2KlQYQuPTUpwI%7C?hl=en-US
Joe Gossman
google
https://www.google.com/maps/place/?q=place_id:ChIJWcvkIRT1UocR6G64luBiALo
Hello Joe, Thank you for your review. We are sorry to hear that you had a frustrating experience with repairs on your vehicle, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If youd like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! Lindsay Graff, Service Manager [email protected]
1640813264
1
Bought a 2020 Disco, roof is already leaking causing all the interior lights to go on and off randomly making it difficult to drive at night. When I called to get it repaired they couldnt get my vehicle in until late February regardless of the situation. I wont be doing any future business from this dealership. They fixed the windshield because it was leaking. Brought it in for the next oil change mentioned the climate controlled front driver was LOUD they checked and said it was normal did nothing and its still LOUD passenger is fine ??
1657813036
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPNi1PcjNnRRAB!2m1!1s0x0:0xba0062e096b86ee8!3m1!1s2@1:CIHM0ogKEICAgIDO6-Or3gE%7CCgwIrPDAlgYQ6MnAigE%7C?hl=en-US
James Campbell
google
https://www.google.com/maps/place/?q=place_id:ChIJWcvkIRT1UocR6G64luBiALo
Hello James, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department. We are sorry to hear that we were not able to provide you with a 5-star experience. Please feel free to contact us directly using the information below if there is anything we can do to make your experience better. Thanks. Lindsay Graff, Service Manager [email protected]
1657898684
3
Service technician is way more competent than the ones I dealt with in San Antonio, TX!! Service department overall could use some improvements though, why have me schedule a service appointment 4 weeks out but then still keep my vehicle for 3 days before even getting it into the garage?
1663693372
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlemY3MnB3RRAB!2m1!1s0x0:0xba0062e096b86ee8!3m1!1s2@1:CIHM0ogKEICAgICezf72pwE%7CCgwIvOSnmQYQ4OaHxwM%7C?hl=en-US
Felicia Otero
google
https://www.google.com/maps/place/?q=place_id:ChIJWcvkIRT1UocR6G64luBiALo
Thanks for your review, Felicia! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
1663771793
5
Love this dealership ... the staff is so friendly that everytime you go in for service you get treated like family ... I would rather drive the extra miles for the right service ... wish I could say the same about Lehi... all land rover staff is amazing ... Jaguar staff seem more reserved and not so friendly tho ... if we decide to get another new rover we will definitely bring our business back to downtown slc land rover ...
1657305369
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPcWM3Nl9RRRAB!2m1!1s0x0:0xba0062e096b86ee8!3m1!1s2@1:CIHM0ogKEICAgIDOqc76_QE%7CCgwImfKhlgYQoJXqtgM%7C?hl=en-US
ashley gonzaba
google
https://www.google.com/maps/place/?q=place_id:ChIJWcvkIRT1UocR6G64luBiALo
Thank you for the review! It was our pleasure being able to work with you.
1657553325
5
Ive never had a bad experience at Land Rover Downtown. Jose in the service department is always so kind and accommodating!
1656687596
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPMHJ6SWFnEAE!2m1!1s0x0:0xba0062e096b86ee8!3m1!1s2@1:CIHM0ogKEICAgIDO0rzIag%7CCgwI7Jf8lQYQwLSXqAM%7C?hl=en-US
Ryan Christensen
google
https://www.google.com/maps/place/?q=place_id:ChIJWcvkIRT1UocR6G64luBiALo
1
Ken Garff has spent a lot of money over the last few years on their 'We Hear You' campaign, to counter their terrible reality of not listening whatsoever to their existing or prospective customers. It's quite the oxymoron, because what they fail to do is listen. Their billboards are fake news all day, everyday. I'm giving this particular dealership a single star, since their product is incredible, but at no credit to themselves (thank you, Solihull factory team!). This dealer struggles in many ways, but at the top of the list is communication. I recently made an offer on an overpriced piece of inventory. My offer was in line with what has been paid for that same unit and then some. No text, call, or email returned. They'd rather have aging inventory than negotiate. They believe that a luxury brand should act pompous and childish, which, if they knew their actual buyers, would change that narrative because we are repulsed by people who think they are of greater worth. Sadly, this isn't the first time, nor the only Ken Garff dealership to earn this tragic award. It's in their DNA. I was so sad to see Centerville sell to them a few years ago, because their culture and approach was different. We now purchase Land Rover out of state, and I encourage you to do the same.
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