Hi Edwardo - Thank you for taking the time to create a review. I'm sorry we weren't able to earn a four or five star review from you. Custom frames can sometimes be more that customers expect, but we hope everyone sees the value in the framing we provide...both the quality of materials we use and the craftsmanship from our associates while putting everything together. We do offer many different frames and options for customers. Not knowing the size and scope of your particular project I am unable to speak directly to the cost, but if you'd like to discuss further feel free to email me directly at kyle(at)framesunlimited.com. Thank you. ~Kyle Zimdar, President
1521421071
3
Very impressive store. Staff was extremely friendly. I was unprepared on how much frames actually cost. We had a simple canvas painting that we purchased for $12. And the estimated frame for it was going to be $150. I'm not saying they're overpriced they were just overpriced for me. This may be the actual cost of frames. This was my first experience in this world
Hi Lindsay - Thank you for taking the time to leave a rating. We always strive to provide a 5-star experience. I would love to know more about why you felt we deserved less in your eyes. If you are willing, please email me at kyle(at)framesunlimited.com with more details about your visit so we can better serve you and others in the future. Thank you. ~Kyle Zimdar, President
Hi, Rose - Thank you for the 5-star rating and kind words. I'm glad to hear that the team at the store was so helpful. Thank you for trusting us with your project! ~Kyle Zimdar, President
Patrick - Thank you for the 5 star review! I am so thrilled to hear that you have been very happy with the level of our design help as well as the quality of the product. I also appreciate you mentioning our guarantee that if anything is not the way you like or expect we are more than happy to make things right. Thank you for being a loyal customer! ~Kyle Zimdar, President
1488375409
5
I have used Frames Unlimited to frame several of my most valued items, and they do not disappoint! They worked with me to design the frame elements, and executed the designs to perfection. Although the cost is sometimes high, it is worth it if you are looking for a high quality frame - they do the job well. They were also willing to modify the frame if a job came out looking differently than I expected.
Hi Katrina, I'm sorry and disappointed to hear that we only provided 1 star service for you. Since you didn't specify what the issue was I would love to communicate with you to see if there is a way we can resolve the issue to make things right. Like any person or company we do occasionally make mistakes, but we always try to do our best to correct those mistakes as quickly as possible so customers are satisfied in their experience with Frames Unlimited. Again, I would love to discuss the situation with you. Would you please contact me directly at kzimdar (at) framesunlimited.com or by calling our retail support center at 800.632.6167 and asking for me? I look forward to hearing from you so that we can figure out a solution together. Thank you, Kyle Zimdar President, Frames Unlimited
1463409064
1
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