Julia, we regret to hear that you had a negative experience with us. In an effort to better understand your experience, we would appreciate an opportunity to speak with you. Please feel free to reach out to Kellee Simoes, Customer Relations Manager, via email at [email protected] or by phone at 508-967-2876.
1659446621
1
After several attempts over 7 years to buy vehicles here and there are always nothing but problems. The salesman just blame eachother while management just tries to sweet talk you. Waste of time.
We are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Kellee Simoes, Customer Relations Manager, via email at [email protected] or by phone at 508-967-2876.
1660309778
1
WARNING !!!!!! for those who are going for the first time service. Simply do not go there. Trust me your first visit is not your first visit they want you will be visiting them the soon. I just did an oil change and tire rotation and they said they just visually checked the breaks but i am feeling a vibration in the feet. But when i talked to one of the service person he said by redoing the tire rotation is not going to fix the problem they have to diagnose the problem that was not exit before i did service from them. I am going to rotate from somewhere else. I am simply not going there because i just asked the service person that i want to redo the tire rotation today and he is giving me wait for couple more days so i drive the car with the issue to make it worse and then go there with some big problem. Update I did rotate the tires from other ford on 138 and still the problem exists and after driving it for a while i am loosing my tire just because they messed up with the alignment or did something wrong which causes other problems. Please people for oil change just do the oil change from jiffy lube or some other 15 minutes oil services dont do any deals with them so you regret in future. IN SIMPLE WORDS DO NOT GO THERE FOR ANY THING.
We are elated to hear that, Kenny! Please let us know if you need any further assistance.
1661434566
5
In these days when dealers are taking Advantage of everyone. They are one of of the Ford dealers you can still go to. I Ordered one of the hardest to get cars out a 2 door a Bronco when it came in they did not try to jack up price stay true to the MSRP even When other dealers are charging 5k just to order one. They were little pushy with Extended warranty But got to expect that with any car dealer. They did not try to force any other markup Item would Highly recommend Grieco Ford. An would Recommend seeing Troy an order your Purchase as in these trying times its the best way to get the Lowest price on a new car. Hopefully Ford takes note of good dealers like Grieco and gives them more Allocations.
Stephanie, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please reach out to Kellee Simoes, Customer Relations Manager, via email at [email protected] or by phone at 508-967-2876. if you would like to discuss your experience further.
1661260443
1
Es lo peor compre un jeep 2015 que se le entra el agua de la lluvia por las puertas y encima con liqueo en el motor resulta que no quieren pagar la garantía entera solamente la mitad no compres carros aki te venden una porquería y cuando te lo venden te ofrecen de todo al final no cumplen nada
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