I am so sorry to hear this. It was totally inappropriate and uncaring on our volunteer's part. Can you tell me what day of the week you were there so I can figure out what volunteer treated you like this so a correction in our staffing can be made. We are an all-volunteer nonprofit and train all of our volunteers about our values of kindness and acceptance. Obviously, someone is not acting as we have trained them to and we need to fix it. I would be happy to talk with you in person. Again my sincerest apology, Susan Smith
1533052210
1
The items at the shop were amazing; high quality items @ quality prices. Unfortunately, it was a specific volunteer that made the experience unacceptable and for that reason; I would not return ever again. I presented the volunteer with a voucher from Bethlehem Day Center on behalf of me and my son and upon check out the volunteer stated "what do you plan on doing with the items that you got"? We do what normal people do that obtain clothing; wear them. The volunteer went on to rant and rave that it was not fair that homeless people were allowed to obtain so many items and that it was questionable to say the least. A couple of people that were going to make purchases put down their items and walked out of the store; good for you:) The way that she spoke to me in front of my son and other customers was unacceptable to say the least. I went on to educate her about "homeless" people and that people can be homeless for a variety of reasons; mine is that I am finishing my MBA. I get that they are volunteers but; come on. The items were great but this lady should really not be allowed to volunteer in a position that involves speaking to or interacting with the public.
Thank you for the kind words. It means a lot to all of us volunteers.
1506724132
5
Such a cute store! Definitely the most clean, well organized thrift store I've ever been to. The staff members are really sweet and helpful. The deals are the best. I got a dress and brand new Italian boots for under $20. Definitely will become a regular here!
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