2 service calls for a grand total of 20 minutes and a few beads of caulk didn't solve the problem. Okay, no problem. Compile that with the "professionals" missing possible issues and not spending time to diagnose the problem. As a bonus, the owner declined to help navigate and remedy said issues without ongoing and additional service charges. My money will be spent elsewhere. A couple small cracks in the caulking and fixed by another company for half the cost within a day. Advantage Plumbing drug this out for 3 weeks with the shower being out of commission. We pay professionals for a reason. This was the opposite of that.
Less than a year ago, AP installed an in-line water filter shown in picture. I bought the filter assembly separate from AP. The plumber Joe installed it with inlet/outlet fittings that don't allow me to remove the filter head. I now need to replace the filter head because the internal bypass valve doesn't work. I wrote to AP about this yesterday through their website asking them if they could come out and update the fittings that will allow me to replace the filter head. I have not heard anything back. The plumber should never have used fittings that don't allow removal of the filter head. Other than that they did a good job.
Had them replace my galvanized pipes to copper. Very competent. I received several bids ranging from starting at the water heater to replacing from the line into the house. They were the replacing from the line into the house. Their estimate of time and money were correct when the job finished. Very happy I went with them.
Brenden and Joe came out to clear my kitchen drain. They were not scheduled to come out until Monday the 21st, but were able to fit me in today the 16th. Both were very professional, and knowledgeable as to how to keep my drain running well. Thank you!
I called about about a leaking faucet in my kitchen. They offered to come and give me a free quote. Two plumbers came and told me I needed to replace the whole faucet. Everything would cost over 250$ in addition to parts. I called Roto-rooters for a free quote. They came over took a look and said you just need to tighten some valves. Took them 5 min to tighten the valve. I don't usually write reviews, but I have never had such a poor experience. Here is the worst part. They continue to harrass me by calling my tenant. My tenant felt threatened. I found out that this "company" wants me to pay them 150$ for showing up through a letter in the mail. Threatened to charge me a late fee if I don't pay. Not going to happen.
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