Hi Margaret. We are sorry to hear about your recent experience. We can assure you that 'the young girl' Hannah is fully qualified to Level 3 NVQ Beauty as well as Jessica trained, to be able to carry out Geleration nails. This is a first for us, as no one has complained about Hannah to date. We are open this evening, Thursday, 5 - 8pm. A member of the team will call you when we are open to take some further details. However, if you want to send your photos across, you can email them to [email protected]
1627573745
1
I tried Sephora on Wednesday the 28th of July 2021 at 12.55. My usual place were unable to fit me in and I was going away on the 30th July. I have NEVER has such a shocking experience. Whilst the cuticles were being prepared my skin was cut in a number of places. The gel not only went on my nails but also my toes also,what a mess. Some of the gel came off by the time I got home 10 mins walk. I called back this morning however they are closed . I m sure the young girl who usually works in their Pickering salon is Not EXPERIENCED.A Full refund of my 59 is expected. Watch this space. I have taken photos to show on my return.
Im so sorry you didnt have a good experience if you would like to call the salon and hopefully we can rectify the situation xxx
1659216299
1
Very poor after 3 days nails started chipping and causing snapping to my nails. I have always had strong nails and this was a treat for my annual leave from work. Will not be going back, very disappointed after paying the price.
Amazing place with all the procedures you vould possibly want under one roof ! I am so happy I found this place. Excellent staff, very friendly, proffesional and polite. None of them was in a rush to get the job done as on many other places. Went beyond just to make sure everything is ok. I will be deffinately recomending them to all my friends and I will be a always returning customer. And this place is spotless, well looked after.
Just had a fantastic GELeration manicure and aFake Bake Tan by Katie , very pleased lovely salon friendly, professional and modern I will definitely be trying there other procedures , I got 10% off as a new client .. bonus
Communication was quick and smooth to book an appointment, however I was sent a patch test 4 months out of date which obviously I couldn't use, and by the time I realised it meant I wouldn't be able to get another patch test within the 48 hour period for HD brows. The store did apologise and offer me an appointment at a later date however I will be on holiday by then and was excited to get my brows done before I went. So pretty dissapointed however I do understand mistakes happen and they did apologise and offer an alternative date for the appointment but unfortunately this meant I lost out on this occasion.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.