I am very sorry about your experience it is our intent to put smiles on people's faces during their event. Please contact us so that we can rectify the situation.
1606935683
1
Let me start off by saying that I'm writing on my spouses Facebook. My spouse is disabled and due to a horrific attack he's had to battle everyday depression and this was his 50th birthday which he was looking so forward too. He's had much success with his I Love Lucy original designs and he decided to have his designs set to a cake. I paid for his choice of bakers and he's raved about this baker upon what he had seen on the website. When we came to pick up the cake driving from Staten Island to 100th St. Manhattan I was not impressed by the presentation but kept quiet not to hurt or disappoint his expectations. When we got it home I added my own touch to make it POP out more as my background is in visual design. Today we had guests come over to celebrate and when we cut into the cake first thing we noticed was the burnt cake mix followed by the very dry cake filling. The cake topper which I paid extra for was a photo print out attached to a backing which started to come off. As a professional I would be more than embarrassed and ashamed asking $224.68 for a 2 tier cake that was burnt. I only agreed because that's what my spouse wanted, but I would not have paid even $10. Lesson to be learned going forward I will get my cakes from a legit bakery and not someone who poses to be a professional. I believe in getting what I paid for but I will not put my other half through any legal remedy. DO NOT ORDER ANY THING FROM THIS BAKER.....P.S. WE THREW THE CAKE INTO THE TRASH
I ordered a cake with a fisherman theme on it. With numbers also since my friend is an accountant and loved fishing Lame attempt. Paid over 125 bucks too. Waste of money
"Snookys always delivers! Their unique designs and flare are outstanding with no comparisons. Not to mention these handcrafted one-of-a-kind cake creations taste delicious! I got my 40th Birthday Cake and my launch party cake from Snookys - both exceeded my imagination. These days I generally don't eat cake, but when I do I really enjoy only the very best from Snookys. Next time you need something outside of the birthday cake box - contact Snookys!" Janet Cook NYC Healthy Chick
AMAZING! The cake was a huge hit! Snooky's Custom Cakes delivered everything I wanted and more. Had to get a cake with an image on it baked in a special shape for a viewing party, and it came out even better than I thought it would. Snooky's was so easy to deal with, professional, and just a pleasure. Can't wait to have another party so I can use them again!
The cake was beautiful, but the taste did not measure up. The bride I ordered it for complained and no one ate it. Thank God for the other treats offered in the reception, which saved the day. I would have done better ordering it from CostCo! Don't waste your time or money with this woman--not reputable.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.