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Subsplash
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Subsplash reviews
Information about Subsplash
3,79
19 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBby1TVzBRRRAB!2m1!1s0x0:0x2a3ad86987dd2bb4!3m1!1s2@1:CIHM0ogKEICAgIDAo-SW0QE%7CCgwIls-J1gUQwN6c-AI%7C?hl=en-US
Katherine Angell
google
https://www.google.com/maps/place/?q=place_id:ChIJEzoFoZgVkFQRtCvdh2nYOio
Hello, Katherine. We apologize if you experienced an interruption of your mobile app service and especially on big days for you and your team. We are thankful for your feedback and are committed to serving you. We'd like to update you that we have since created a status page to better monitor and prevent issues like this in the future: https://status.subsplash.com/ God Bless!
1535730482
1
The quality of their services have been SUB-par at best. Apps always go down on the biggest days of the year. A steep price to pay.
1613661905
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5bjdiUUhBEAE!2m1!1s0x0:0x2a3ad86987dd2bb4!3m1!1s2@1:CIHM0ogKEICAgICyn7bQHA%7CCgwI0Y26gQYQgJT1rwM%7C?hl=en-US
Rebekah Bradfield
google
https://www.google.com/maps/place/?q=place_id:ChIJEzoFoZgVkFQRtCvdh2nYOio
Hello, Rebekah! We are thankful for your feedback. We reviewed your account and see that you were recently in conversation about terminating your subscription with your CSM. We do our best to make our terms of service simple to allow our clients to be aware of the contract agreements upon signing. If you have any further details you would like to share with our team about your experience please email us at [email protected]
1619455590
1
Very little help or support for a very steep price ($210+ per month). Make sure to read the fine print in the contract. They require a full year plus charge for 3 additional months when you cancel.
1662603927
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlcklMdEVnEAE!2m1!1s0x0:0x2a3ad86987dd2bb4!3m1!1s2@1:CIHM0ogKEICAgICerILtEg%7CCgwIl6XlmAYQuOeM-AI%7C?hl=en-US
Aaron Werner
google
https://www.google.com/maps/place/?q=place_id:ChIJEzoFoZgVkFQRtCvdh2nYOio
5
I am the Media Director for a small church and made the dision to switch to @Subsplash they have an all in one platform that is easy to use and, and every time we have an issue they do there best to resolve it.
1524679240
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnNkp6ZktREAE!2m1!1s0x0:0x2a3ad86987dd2bb4!3m1!1s2@1:CIHM0ogKEICAgICg6JzfKQ%7CCgwIyISD1wUQwIj12QE%7C?hl=en-US
Jim Bright
google
https://www.google.com/maps/place/?q=place_id:ChIJEzoFoZgVkFQRtCvdh2nYOio
Thanks so much for the kind words, Jim! It's an honor to serve you and the church
1535730584
5
Powerful technology and very attentive customer service. I truly feel the team at Subsplash is my reliable partner in ministry.
1617721398
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLbnBiYzVRRRAB!2m1!1s0x0:0x2a3ad86987dd2bb4!3m1!1s2@1:CIHM0ogKEICAgICKnpbc5QE%7CCgsItvCxgwYQ8MvdPw%7C?hl=en-US
C L
google
https://www.google.com/maps/place/?q=place_id:ChIJEzoFoZgVkFQRtCvdh2nYOio
We are thankful for your feedback and are committed to serving the church. If you have any further details you would like to share with our team about your experience please email us at [email protected]. We appreciate this opportunity to grow!
1619455426
1
The service after the sale is definitely lacking. Constantly we are told that "we are assisting multiple church's" and other similar statements that really make it difficult to feel like you are valued what-so-ever. We had absolutely no service, except for multiple automated attendants. The customer service line isn't answered and voicemails are never returned. I do like the product so far for the most part, however, the service provided leaves a terrible desire. Also, be really careful of hidden fee's. We constantly are being told things cost more.
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