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Carbonlessondemand
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Carbonlessondemand reviews
Information about Carbonlessondemand
4,63
49 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVbk4tT09BEAE!2m1!1s0x0:0x8abc4dc5503d7cb5!3m1!1s2@1:CIHM0ogKEICAgIDUnN-OOA%7CCgwI1vvd6gUQ-I3y3AE%7C?hl=en-US
Tanya Singh
google
https://www.google.com/maps/place/?q=place_id:ChIJ4YMNU_EnN4gRtXw9UMVNvIo
We sincerely apologize for the miscommunication. We attempted to contact you but could not reach you via telephone. We did finally connect through email and corrected the size issue that was holding your order up in production. We refunded the rush fee and placed the order into production on 8/2 with a courtesy rush after the email correspondence. The order shipped 4 business days later on 8/7.
1566230558
1
I ordered a product and all communication was via email. When my product didnt come I called they said we have called you. I said i didnt get a call but why didnt u email me. They refunded my rush fee. Weeks later I lost a client and had to pay another company to get the job done. I told them i needed a refund but guess what came in the mail ....my order. This was just terrible .
1472070965
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnM1lURE1nEAE!2m1!1s0x0:0x8abc4dc5503d7cb5!3m1!1s2@1:CIHM0ogKEICAgIDg3YTDMg%7CCgsItYr4vQUQwIaZbQ%7C?hl=en-US
Eric Wildermuth
google
https://www.google.com/maps/place/?q=place_id:ChIJ4YMNU_EnN4gRtXw9UMVNvIo
We do our best to accomodate all of our customers needs. The above order has been on hold for one year and we have touched base several times. We do offer an instore credit to all of our customers and also the right to print the form as ordered. Our terms as posted on our webstore shown below: Return Policy We strive for quick turnarounds on all orders. Therefore your order can go into production anytime after placing your order (online or by phone). In the event you wish to cancel your order, you may incur Cancellation Fees or Plate Fees based on the production status and age of your order at the time of the cancellation request. Orders that have already printed or shipped are not eligible for cancellation, refund or credit. To cancel your order, please email us at [email protected]. The following information is required in your email request for a cancellation: 1. Valid contact Phone Number 2. Invoice Number to cancel 3. Item(s) you wish to cancel on the Order If the above information is not included OR is not correct, your request will NOT be processed. Cancellation and Plating Fee Policies Order Date* Plate Fees (per Plate) Cancellation Fees Within 24 Hours** $0.00 $0.00 2 - 29 Days $11.00 25% of the Order Total 30 - 59 Days $11.00 50% of the Order Total 60 - 89 Days $11.00 75% of the Order Total Over 90 Days $ 0.00 100% of the Order Total * Order Date: The actually time and date of your order to determine any applicable cancellation or plate fees. This can be found on your invoice (sent at time of order) or your credit card statement. ** Unless plated or has printed and 500 sets or less of 2 and 3 part carbonless forms, no bindery. Contact immediately to see if cancellation is an option. If your order has been pending for over 90 days, due to any or all circumstances listed below, your order is subject to automatic cancellation and no refund or credit will be issued under these circumstances. 1. Artwork not supplied 2. Failure to Approve and/or Request Changes to Proof 3. Shipping Information 4. Other All sales are final. Returns MUST BE PRE-AUTHORIZED. You must contact us within 30 days of receiving the product. Refund for amount of purchase price, if product returned at our discretion.
1472072353
1
Beware of this company's extreme return policy. I placed an order on hold and they refused to refund my money upon cancellation. There was no expense on their part as there was no work actually done--not even a proof was executed--they just took my money and refused to refund. I'll look for other more customer-centric vendors in the future for form printing needs.
1620737559
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLOXAtWHJ3RRAB!2m1!1s0x0:0x8abc4dc5503d7cb5!3m1!1s2@1:CIHM0ogKEICAgIDK9p-XrwE%7CCgwIl_zphAYQ2KOK1wM%7C?hl=en-US
Canuka Carriers
google
https://www.google.com/maps/place/?q=place_id:ChIJ4YMNU_EnN4gRtXw9UMVNvIo
5
We've been buying from them for years and they're great.
1517425448
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnNWRtZWpBRRAB!2m1!1s0x0:0x8abc4dc5503d7cb5!3m1!1s2@1:CIHM0ogKEICAgICg5dmejAE%7CCgwIqKbI0wUQwODm8AE%7C?hl=en-US
Greg King
google
https://www.google.com/maps/place/?q=place_id:ChIJ4YMNU_EnN4gRtXw9UMVNvIo
Thank you for the kind words!
1520015084
5
"Great products, great pricing, fantastic customer service!"
1664214633
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNleTdqcjhBRRAB!2m1!1s0x0:0x8abc4dc5503d7cb5!3m1!1s2@1:CIHM0ogKEICAgICey7jr8AE%7CCgsI6czHmQYQ8LmfLA%7C?hl=en-US
Manuel Gxlvxn
google
https://www.google.com/maps/place/?q=place_id:ChIJ4YMNU_EnN4gRtXw9UMVNvIo
Dear M. Gxlvxn We sincerely apologize for any issue(s) you may have experienced at Carbonless On Demand. However, we cannot find any record on file that you are a customer, business, or organization that would have placed an order with our company. If you would like to call us so that we may discuss the issue, or email, I would like to personally get to the core of your problem. Our customers are very important to us, and your satisfaction is our top priority. Unfortunately without knowing more about your issue, order, or concerns, we cannot help to correct, learn, and grow as a company. Thank you for the review, and I hope that you reach out with more information and allow us the opportunity to help correct any issue you may have had here at Carbonless On Demand. Sincerely, Erik | Office Manager Customer Care Team Carbonless On Demand 866-609-7936
1664213862
1
Worst place to do prints, don't even waste your time here, even if you pay extra they won't do a professional job. Order #236243 Needed to be full bleed, full color and it has a White stroke right in front of the main design.
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