Hello, we dont seem to have any customers matching your name . Could you please let us know what this was in reference too? You can email or call the office if you would like . Thank you . Looking forward to hearing from you and resolving this issue
Made an appointment for an estimate for between 11am - 1pm today, Monday. Didn't show up. Didn't call. Didn't text. I called them and was told the tech had been redirected to an emergency. I confirmed, they did have my contact info...just didn't bother to let me know. They then wanted to reschedule for another day as if I was just calling in for the first time....lost my place, sent to the back of the line!:-/ Should have managed to get SOMEONE over TODAY or worst case, first thing in the morning!?!? Responsive service...hardly!! Would give zero stars if possible.
This company and the owner, Scott, are great to work with. I would highly recommend One Call Electric for your electrical needs. They are professional, knowledgeable, and respond timely.
Matt and David did a fantastic job installing my generac.Very professional and gave me a a lot of information. I would definitely recommend them for any electric problem.
In our defense this is a free service that we are performing . During the hurricane we also had a tech stop by just to verify all fluids and connections were ok while in the area . I had informed the customer that we would get to this ASAP as it is preventative maintenance which is great but customers whose units are in dire need of service or whose units are not working are our priority at this time.
1540902898
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While Scott and his team were great a year ago when I needed my Generac system installed, they have been AWFUL in responding to my recent service requests. Ive spoken with Scott on his cell phone and I have spoken with the gentlemen that answers their main phone number at least six (6) times in the past 2-months in an attempt to schedule my 1-year maintenance appointment. I continue to get the run-around, we are waiting on parts from Generac, we are busy from the recent hurricane, etc. I would advise caution when dealing with this company. Personally, I would NOT recommend them!!
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