The furnace is not working. Same day was sent by AHS. The appointment was easy to set up and quick response. The technician came and took couple photos. He was on the phone with another technician who instructed him what to do. After that the office called me and said we need to replace the entire unit. The total cost is around $5000. I called second opinion. Another license contractor fixed for $450! Furnace still works for 9 months now no problem.
Absolutely terrible! They sent out a tech that ended up sending paperwork to the Home Warranty that the unit had been damaged physically vs overheating and dying. We ended up with 2 other companies that came out and looked at the exact same thing that both said they saw NO physical damage! Their mistake costed the homeowner to have to front the bill themselves, as the home warranty then refused to honor the claim...even with the report from the other two A/C companies. Which reflects extremely poorly on American Home Shield! Do NOT use them either! They just take your money each month and run; don't want to pay for any covered repairs!
Ray Porter was professional, efficient, detailed when explaining what he and the team was going to do. He called to let me know his ETA and when they got closer to my home, he called to let me know they were 15 minutes out. He even cleaned up afterwards. They left their work area very clean. He had a very pleasant demeanor which is useful when dealing with customers. If you have to have your HVAC system repaired or installed, ask for Ray Porter.
My tenant reported to me that the ac was not blowing cool air anymore. It was very warm this week that as responsible landlord I need to take of this issue ASAP. I called Same Day Air Conditioning next morning and was pleasantly surprised after the lady told me that they would send somebody in the afternoon same day. The repairman came by on time and found a fault control board. After he replaced it it worked again like champs! My tenant was very happy and appreciated! Thank you for your quick and correct repair service ! Very well done!
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