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Swiss
Gem Set Love
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Gem Set Love reviews
Information about Gem Set Love
4,73
59 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR3dklYNU5nEAE!2m1!1s0x0:0xf79d4882539b4f4c!3m1!1s2@1:CIHM0ogKEICAgIDwvIX5Ng%7CCgsIg7Wz3gUQwM2DJw%7C?hl=en-US
Emma Money
google
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First let me apologize. I am so sorry if you werent made to feel welcome in my shop, that is unforgivable considering one of the reasons I opened the shop 24 years ago was because I was tired of all the uptight attitudes I encountered in stores. We do have a lot of stock, not all of which is out in the cases. So if you do decide to give us another chance please ask for Paula or Carley and we will make sure you are well taken care of. You can email me directly at [email protected]
1540153604
2
As a long time collector I visited this shop several times because they carry much of the same costume jewelry that I collect. While they had beautiful things, I found their prices to be much, much higher than I pay elsewhere and felt uncomfortable in the shop. The customer service felt very reluctant each time and not warm or welcoming.
1476114785
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Lauren Brassaw
google
https://www.google.com/maps/place/?q=place_id:ChIJOQfm_PAJlVQRTE-bU4JInfc
We are deeply sorry you had an unexceptional experience with us on your second visit. You must have caught us on an off moment, as we strive to always give every individual the time and care they need. We hope you chose something you love and if are ever in need of more jewelry, we would be grateful to be given a second chance.
1481149996
3
Our first visit was exceptional, having been greeted warmly and feeling at ease to browse and discuss our needs, so we left with a good feeling and a better understanding of what we wanted. A week later, thinking highly of the place, we returned with an intention to buy two rings, but were greeted by a different employee who rushed us and made us feel unwelcome. This was highly off-putting and they lost our sale.
1551723659
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvMTlpWGp3RRAB!2m1!1s0x0:0xf79d4882539b4f4c!3m1!1s2@1:CIHM0ogKEICAgICo19iXjwE%7CCgwIi9n14wUQuMi40QI%7C?hl=en-US
Kelsey Jorgensen
google
https://www.google.com/maps/place/?q=place_id:ChIJOQfm_PAJlVQRTE-bU4JInfc
Yay! Congrats on your wedding! We always love helping- especially with such a special task! Thank you.
1552157734
5
I ran in here quickly a few hours before I got married on I just needed a hair comb for my half up do. The staff were soo fast and friendly. I got the sweetest hair comb from the 1960s it looked great in and was perfect for my wedding. Thank you folks for making my husband and I day special!!!
1564429149
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVeGRTNzRnRRAB!2m1!1s0x0:0xf79d4882539b4f4c!3m1!1s2@1:CIHM0ogKEICAgICUxdS74gE%7CCgwI3Zb96QUQ-LmT1QM%7C?hl=en-US
Greg Cittadini
google
https://www.google.com/maps/place/?q=place_id:ChIJOQfm_PAJlVQRTE-bU4JInfc
Hi Greg! I loved helping you pick out just the right ring, and I am thrilled that she loves it! I truly enjoyed the interest & great discussion I had with your sons about antique diamonds, I look forward to seeing you all again soon.
1566750356
5
When I reached out to Paula to buy a special bday gift for my wife, I thought it needed to be custom. Paula came down to the store on her day off to assist. She listened intently and helped us pick a spectacular vintage ring that was a big winner with my wife. Paula's passion for vintage jewelry is wonderful even managed to suck in the interest of my two teen boys. Great shop, I'll be back for the next special piece!
1394073401
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3c296bkpREAE!2m1!1s0x0:0xf79d4882539b4f4c!3m1!1s2@1:CIHM0ogKEICAgICwsoznJQ%7CCgwIub7fmAUQuNfr6AI%7C?hl=en-US
Jessica Arends
google
https://www.google.com/maps/place/?q=place_id:ChIJOQfm_PAJlVQRTE-bU4JInfc
2
Definitely not what I expected. My (now) fiancee came here first to look at rings. They were pretty dismissive, rude, and distracted while helping him. I came later to look at rings and felt rushed. I vaguely knew what I wanted, and this might have conveyed that I wasn't really going to buy anything, but I expected to be helped along in the process and I did not receive that treatment. I thought that picking out a ring would be an exciting process but I didn't feel very valued as a customer here. I think a lot of people come into this store because it is on Pearl Street and try rings on for kicks and giggles, and perhaps that is why they were so unhelpful, but it kinda came off as pretentious and rude. Luckily, I went down the street to Antoinette's, and now I have the perfect ring on my finger.
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