Thanks for reviewing us, Antonio. Your feedback is appreciated and we take it to heart. Well use this as a learning experience as to how we can improve.
1651099327
3
Had lunch here today with a couple friends. I had a small pepperoni pizza. In total we ordered 4 separate small pizzas. It wasnt bad. I wish the crust wouldve been a little toastier. The pizzas were out to us pretty darn fast and our server was quick, polite, friendly and very attentive. The service was definitely a five star performance. I cant in good faith rate the pizza as a five star pizza.
I loved this pizza up until a year or so ago. Its terrible!!!!!! I think these ratings are fake. There is a big discussion on the Nextdoor app and about 30 people have said how bad it is now. Maybe 2 people like it. 4 stars maybe 2 years ago. One star now!!!
We are first-time customers. Ordered 3 pizzas by phone for pick up: 1 large (16") pepperoni, 1 large sausage, 1 Chicago deep dish meatball (10"). The ordering experience was adequate. I tried to prompt for suggestions by telling him it was my first time trying their pie, but none were forthcoming; he did read back my order and give me the total cost, and we received what we ordered. The pizzas themselves were not very good, chiefly because all three were under-cooked. The crust was an unappetizing pale color and had no crunch at all. The deep dish had the tell-tale uncooked grey-ish colored dough on the bottom. The toppings were very sparse, about 2 pieces per slice on the NY style, and a single layer of thinly-sliced meatball on the Chicago style. The sauce on the Chicago style was very sweet and sugary. Lastly, my very pregnant wife made the pick up with our now 4 year old son (it was his birthday and he requested pizza - he didn't finish his first and only slice, very unusual for him); she reports that the staff was listless and not very welcoming. She stated that as she was walking out with both hands carrying pizzas, a staff member by the door ignored her eye contact and didn't open the door for her. The service experience knocked the rating down a star. Our order was placed on a Saturday at noon, so perhaps not having one's staff aces on duty can explain much of our experience. However, our first impression of this restaurant is "meh" - there are much better choices around Fruit Cove.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.