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Cavannahomes
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Cavannahomes reviews
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3,54
41 reviews
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Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR3eHNYZDFRRRAB!2m1!1s0x0:0x31869870dea8ac0f!3m1!1s2@1:CIHM0ogKEICAgIDwxsXd1QE%7CCgwIvJ6F4AUQwMih_QE%7C?hl=en-US
Herbie Lycett
google
https://www.google.com/maps/place/?q=place_id:ChIJAylarJEPbUgRD6yo3nCYhjE
1
My experience relates to Origins in Dartington. I am still experiencing "snags" after nearly 3 years ownership. How they get five star ratings baffles me. Drainage has always been a problem and some of the stonework is already coming adrift. These 5 Star cowboys can't even draw a straight line! See photo of the base of my garage door.
1535027450
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnd2JTU1hBEAE!2m1!1s0x0:0x31869870dea8ac0f!3m1!1s2@1:CIHM0ogKEICAgICgwbSSXA%7CCgsI-tH62wUQ8IegTQ%7C?hl=en-US
Jessica Halmshaw
google
https://www.google.com/maps/place/?q=place_id:ChIJAylarJEPbUgRD6yo3nCYhjE
1
Cavanna Homes Ltd have provided us with a very poor aftersales service during their much advertised two year warranty with our new build. We have a large amount of snags, most of which they have denied responsibility for and the snags they have rectified they have done so reluctantly. They will do whatever they can to not take money out of their budgets to fix your house as promised. The sales team on site are extremely friendly, informative and all too happy to take your money. The after sales and customer service team are very unhelpful. Because we were insistent that our snags be rectified, rightfully under their warranty and we pursued this regularly, staff claimed to feel intimidated by us and refused to give out appropriate contact details. You never knew who to ring, who to Email or who to speak to. This of course, is a massive over exaggeration to the fact that most people will probably give up at this point. The aftersales/customer service team are not used to customers actually asking them to do their jobs and heaven forbid, a little bit of work. I may add that all language in our written enquiries was appropriate and on topic. Just another tactic they use to stall for time and frankly an insult to me. They will do anything they can to maintain their good reputation except for the one thing that they should be doing, which is providing good aftersales care. They have even gone as far to attempt to take away our freedom of speech by asking us to remove these reviews. In short, they will send you on a wild goose chase with their contractors, who often argue with each other leaving you stuck in the middle for days/weeks while your house sits there with unfinished works. Between them, the contractors and NHBC, the process is so lengthy by the time you are even close to solving your problems your two years warranty will be up. AVOID!
1521380057
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnN2Rtc0xBEAE!2m1!1s0x0:0x31869870dea8ac0f!3m1!1s2@1:CIHM0ogKEICAgICg7dmsLA%7CCgsI2dW51QUQwJ6GRw%7C?hl=en-US
keith barwick
google
https://www.google.com/maps/place/?q=place_id:ChIJAylarJEPbUgRD6yo3nCYhjE
5
Found buying a house a pleasure, The sales adviser Bernadette was very professional and did all she could to make this happen. The build quality seems to be very good and the look very attractive. House ready in august .
1609525667
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTLWRLTlRBEAE!2m1!1s0x0:0x31869870dea8ac0f!3m1!1s2@1:CIHM0ogKEICAgIDS-dKNTA%7CCgwIo9O9_wUQyM-O3AE%7C?hl=en-US
Marc Smerdon
google
https://www.google.com/maps/place/?q=place_id:ChIJAylarJEPbUgRD6yo3nCYhjE
5
Absolutely great company. Our house move wasn't the easiest in the end with covid etc but one company that went over and above were Cavanna. Tom originally helping us in the early stages of the process to Chris at the end truly cant thank you enough.
1539884907
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR3d0s2TTNBRRAB!2m1!1s0x0:0x31869870dea8ac0f!3m1!1s2@1:CIHM0ogKEICAgIDwwK6M3AE%7CCgwI646j3gUQ-rOMygI%7C?hl=en-US
Dan Druft
google
https://www.google.com/maps/place/?q=place_id:ChIJAylarJEPbUgRD6yo3nCYhjE
1
I wish I had never bothered buying a house off these cowboys, problem after problem and when you try to get them to do anything they don't care, they never turn up. They are all smiles when they hand over the keys but if you have any problems I wouldn't bother. Just wish I could give them a no stat rating or minus zero. Shocking I will never buy a new house again
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