We apologize for your experience. This item is not manufactured by us. We placed drop ship order from the manufacturer. the day you placed it. We investigated it the day you contacted us about the missing order. Item shipped last week. Please check your email for tracking information. If you did not get it from our automated system, please check spam folder or email us directly and we can provide it to you.
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Order never received. Customer Service has no information, so my money wasted. Update: 8/30/21. Initially, I had an email from you asking my information when I inquired status. Unfortunately, there was no follow up about tracking or further information. I didnt hear back from you until I posted this. I appreciate your reply.
Employees are very professional and seemed knowledgeable but way overpriced.... I got three other estimates from companies that specialize in this and every one of them was 250 to $300 cheaper. I'm not going to advertise for these companies but they're all well-known and not fly-by-night companies. Again they were professional and probably do good work but the price point just wasn't there. Sorry guys you lost my business
I ordered a cut out of my daughter's dog for her while she was away at college. When it arrived, she started to cry. It was so life like. Thank you for such a wonderful service.
Horrible, terrible, unfriendly and unwilling to work with customers. I can't say enough bad things about Wet Paint, I will NEVER use them, nor will ANY of the several organizations I am involved with. Do not use if you actually want your project. Secretary was listening to her iPod instead interacting with me when I walked in the door, owner refused to even listen. Scum, all of them.
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