Hello Sara! I'm sorry to hear about your poor experience. Most of our staff have years, if not a decade of experience. If you want to, email us your order # to [email protected] and we will rectify the situation as best as we can. We serve hundreds of happy customers a day and would love the chance to fix any mistake.
1632590353
1
Worst place! To order from they send out what they want not what you need. Very unexperienced people who work there. Stay away
Hello, thanks for your feedback. In the past 37 weeks since you left your review, we have trained some new customer service representatives and hired someone to promptly reply to customers online. We are sorry for your negative experience and are working hard to make sure that does not happen again.
1620164345
1
Wasnt satisfied with my first order so I told myself, Lets give them another shot. Things will be done right on the second. Boy was I wrong.. After an hour and forty minute drive to will call, I was yet again disappointed with my order. I called customer service as soon as possible to inform them of both issues I had and was met with nothing more than a well thats how we do it and an insincere apology. Absolutely no interest of resolving the issue on their behalf even after I offered to spend more money on correcting an issue they dont mention in the item description. In my opinion, just take your loss and dont even bother with customer service. Read all the reviews on yelp and google before shopping here. Notice theres no responses to the bad yelp and google reviews? They dont care about customer satisfaction, just your money.. Remember these reviews arent from your average everyday customers.. Theyre from public safety professionals who trust and rely on a company to deliver great products and excellent customer service.. Wont be recommending this company to anymore of my coworkers and close friends.
I much like many other people on here I ordered a hulster months ago and I can't get a hold of anyone and the automated email is vague and pointless
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