TheCHIEF BIGFAITH, Were sorry we werent able to live up to your expectations, but were just financially unable to go out to every customer and perform diagnostic assessments for less than the $95. Our costs for a knowledgeable, skilled, and certified mechanic, company vehicle, tools, equipment, insurance, as well as the opportunity costs of not being able to provide auto repair services for other potential customers just makes it infeasible. When we have to do a diagnostic assessment, if the customer goes ahead with the repair, we apply that diagnostic fee towards the repair charge, which we feel is completely fair. Also, many vehicle problems are known in advance, and in those instances, there isn't a diagnostic fee. In any event, thanks reaching out to us in the first place, and I hope you were able to resolve your vehicle problem, whatever it was.
1600634960
3
disappointed that he charges a $40 "diagnostic fee" & also $100 to actually "go mobile" (ie come to you)
I will admit I was skeptical at first, but the AMAZING service blew my mind!!! My husband and I share a car, so when it broke down, I was stressing about towing the car to a shop and how long it would take for repairs. Not to mention, how expensive things can get. Mobile Mechanic HB to the rescue!!! Juan and team came out to the apartment and right off the bat, were super honest and informative about what could potentially be going on...coil, throttle issues, oil change needed, filter, etc. He advised of the options and provided a quote...a super affordable quote!!! He was able to take my car back to his physical shop (one of the options) and bring it back running better than it has in years. No added charge surprises and everything was done within 3 hrs!!! The convenience, the quality, and the excellent customer service has earned them a loyal customer for sure!!! Invoice was itemized for visibility of services performed and work/parts guaranteed for a year. Thank you to Juan and team for creating such a pleasant experience out of a stressful situation
Thanks Josh. Failed alternators, batteries, coolant hoses, and belts are what we get the most calls for, but we make a lot of repairs on other things like water pumps, power steering pumps, and brake jobs as well.
1599108912
5
I was a little skeptical about calling at first, due to the lack of reviews, but I was more than happy with the results. The alternator on my car went bad and my battery wouldnt hold a charge. The mechanic showed up less than an hour after I called and was finished with my car in a few hours. I felt like the price of parts plus labor were reasonably priced...I didnt feel like I was being ripped off. The whole experience was very painless, and I will be using them again in the future. 10/10
As a mobile vehicle repair service, we appreciate the opportunity to offer diagnostic checks and auto mechanic repairs to car and truck owners in Huntington Beach, California. Thank you for your business.
1597820234
5
I needed to see if an old car i'm interested in had a seized engine. They were able to determine that the car can be brought back to life.
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