Hi Wiskey Peters, thank you for taking the time to review our dealership. We really appreciate the feedback and were terribly disappointed to learn of your 2-star rating. We're sorry to hear that you were unhappy with the customer service you received from our team. We have raised your concerns with management and our customer service team, and they would like to have the opportunity to discuss the issues you have raised further. We invite you to detail your feedback to email [email protected] so that we are able to investigate this further. We look forward to hearing from you soon - Dani, CMV Truck & Bus Derrimut
1644533888
2
Customer service on last couple of visits was nothing short of appalling.
Hi Sea Gull, thank you for taking the time to review our Derrimut dealership. We're sorry to learn that you received poor customer service from our team and that you found our communication to be poor. Our customer service manager, Marko would like to have the opportunity to discuss the issues you have raised further. We invite you to detail your feedback to email [email protected] so that we are able to investigate this further. We look forward to hearing from you soon. Regards Phil - CMV Truck & Bus.
1582497824
3
Always do bare minimum pretty poor customer service and communication
Hi Geoffrey, thanks for taking the time to review our dealership, we really appreciate the feedback and your 5-star rating. If there's something we did particularly well, please feel free to let us know by emailing [email protected]. We look forward to seeing you again soon. Kind regards, Phil - CMV Truck & Bus Guest Experience Team
Hi Nimmi 3288, thanks for taking the time to review our dealership. We really appreciate your feedback and the 5-star rating. It's great to hear that you were happy with your truck's service and that you would recommend us! Thank you and we look forward to seeing you again soon. Kind regards, Jade - CMV Truck & Bus Guest Experience Team.
1640919938
5
Feels worth servicing trucks here, i highly recommend this dealership
Hi Dr Addy Singh, thank you for taking the time to review our Derrimut dealership. It's great to hear that you received good customer service. Our team are dedicated to providing a 5 star customer experience, so if there's anything we could have done better during your visit which would have improved your rating from 3 stars to 5, please let our Customer Experience Manager know by emailing [email protected]. We look forward to hearing from you soon. Regards Phil - CMV Truck & Bus.
1632791651
3
Gud customer service
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