Our experience has been a horrible one and I'd recommend running the other way before hosing an exchange student through PAX. I was asked if I would host as a "welcome family" for a new student for just 4 weeks while PAX found the student a permanent family. 3.5 weeks in, PAX hadn't even begun the search. I contacted the rep who signed me up, and then also the district manager, and was basically ignored. I received a lot of Ill call you right back promises, but almost never actually got called back. Finally, 4 days before the deadline I set for PAX to deliver on their assurance of a new family, they called our exchange student and told him that we were kicking him out, and that he had no family to go live with. I think putting our student in tears was an attempt to manipulate us into keeping him for longer. If you're expecting a good hosting experience, look elsewhere. My experience showed me that PAX has a work culture of dishonesty, poor service, and outright manipulation.
I've been a coordinator with PAX for 12 years and have had the privilege of placing 130 wonderful foreign students with American host families. The experience never ends, as families and students bond together and share ideas and love. PAX is very people-oriented and takes its mission seriously of sharing America and learning from young people from around the world. PAX expands the world view for everyone involved in these programs.
PAX is an exchange organization that truly cares about the students and host families. Its an educational program that teaches students to effectively communicate. Its not the type of organization that just moves the student when a problem is brought to them. The coordinator sits down with the family and student to learn more and help everyone work through it. This draws the students and families closer together when they resolve issues together, this is how they grow and learn. These become lifelong relationships.
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