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Townshopbridal
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Townshopbridal reviews
Information about Townshopbridal
3,32
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZMDRuNm1RRRAB!2m1!1s0x0:0x9ac4fade39a32312!3m1!1s2@1:CIHM0ogKEICAgIDY04n6mQE%7CCgwIj7mR5wUQiI35nQE%7C?hl=en-US
Ed Strasser
google
https://www.google.com/maps/place/?q=place_id:ChIJtw4ka6E-3YkREiOjOd76xJo
1
I wish i read the reviews before i went to Town Shop Bridal. I am in retail myself and a man who is in his 50s, i have never been a part of such horrible customer service in my life, ever. My fiancee and I walked in to the store a woman came over to help us fairly quickly and asked if we knew what we were looking for. Both of were married once before and decided to have a nice ceremony for immediate family in our back yard. She started showing us dresses but we didnt want to go over a certain price... the sales woman laughed at us and said i cant even show you bridesmaids dresses at that price. She did however show us 7 in that price range before we walked out because of her rudeness, she made comments after every dress my fiancee said no too . I decided enough was enough when my fiancee said she liked one she had brought over to us and we asked how much it was .... she stopped in the middle of her conversation and looked straight into my fiance's eyes and said i told you 3xs already every dress im bringing to you is the price you gave me... I said ok we will take it and as she went to the counter to get the info we just kept walking to the door. I was a half hour experience of pure hell. Like all the other negative reviews I just dont understand how they are still in business. I know this review doesnt do what happened to us justice and ive never wrote a review before, but ive never been treated like that in a place of business or anywhere else.
1544895808
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJZ1BMMnNRRRAB!2m1!1s0x0:0x9ac4fade39a32312!3m1!1s2@1:CIHM0ogKEICAgIDIgPL2sQE%7CCgwIwPrU4AUQxPr4mAE%7C?hl=en-US
Cindy Pathaway
google
https://www.google.com/maps/place/?q=place_id:ChIJtw4ka6E-3YkREiOjOd76xJo
3
Its a small shop, i liked it, try it out.
1650287406
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyMnJLTVRnEAE!2m1!1s0x0:0x9ac4fade39a32312!3m1!1s2@1:CIHM0ogKEICAgIC22rKMTg%7CCgsIrsb1kgYQqMO2GA%7C?hl=en-US
Lisa C
google
https://www.google.com/maps/place/?q=place_id:ChIJtw4ka6E-3YkREiOjOd76xJo
Thank you Lisa! We are so happy you had such a wonderful experience and traveled to our shop! Thank you for such a great review too! We appreciate it!
1660074972
5
I cannot say enough about the service we received from Laura and Kathy. From the time we walked in we were greeted with a smile and were shown around to find the perfect dress. When I found it, they made sure that I loved everything about the dress, took my measurements and ordered me the dress. Said it would get here at the end of June, but called me two weeks later and it was in. I traveled from Albany, NY to go to this dress shop and I was NOT disappointed. I will travel back to them for alterations just because we had such a wonderful experience here. Thank you all so much for making dress shopping such a good experience!
1634932039
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHN0pfYzh3RRAB!2m1!1s0x0:0x9ac4fade39a32312!3m1!1s2@1:CIHM0ogKEICAgICG7J_c8wE%7CCgwIx6rMiwYQyMPnkAM%7C?hl=en-US
Olga Blasone
google
https://www.google.com/maps/place/?q=place_id:ChIJtw4ka6E-3YkREiOjOd76xJo
5
Gretchen was so very pleasant and helpful, we said yes to the dress in just 2 appointments! Beautiful store, large variety of choices, and courteous service.
1570625009
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMwejZtUEFREAE!2m1!1s0x0:0x9ac4fade39a32312!3m1!1s2@1:CIHM0ogKEICAgIC0z6mPAQ%7CCgwI8av37AUQ4LHHhgE%7C?hl=en-US
Patty O'Connor
google
https://www.google.com/maps/place/?q=place_id:ChIJtw4ka6E-3YkREiOjOd76xJo
1
As a small business owner myself, I do not like to write negative reviews. However, this business needs to be held accountable. I ordered a dress for my daughter's wedding in mid April. Through no fault of the shop, it arrived with incorrect measurements. The way the shop handled the mistake is where they failed me as a customer. They told me they were ordering a new dress but then proceeded to give me the run around right up to three days before my daughter's October wedding. It caused unnecessary stress and wasted time when I had hoped to be focused on my daughter. In the end, the correct dress never arrived and I was faced with having to wear a dress that was too small for me. The staff did not express regret or even seem to care much that this had happened. In fact, on the Tuesday before the wedding, when I returned the owner's call regarding the incoming order, he didn't even remember who I was or why I was calling. Clearly, I was not even on his radar, despite having been through the wringer with them for a month. I can not recommend this business to anyone. What should have been a happy time was more stressful than need be because of this shop.
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