Went for my 30,000 mile service and on top of paying $450 for it , they came up with extra charges for my brake pads (which were in good condition) and my tires (which supposedly were not balanced). All in all I left paying $2000 for service on my pretty new golf. Thought I had given them enough money when I bought the car there. Unreal what they get away with.
What a great experience ! It was my first time buying a car in Manhattan and I was very reluctant. Prior to my visit I did my homework and I new exactly what car I wanted. Even if I came prepared I still had a few questions. My salesman was Fantastic! Jeff guided me all the way without any pressure. We tested drive the car he was very nice and knew everything about it. Once it was time to close the deal he got me the best deal I could have imagined! If you are on the market for a Volkswagen or simply for a new car stop by this dealership and ask for Jeff. You will be in very good hands !
Two visits to VW Manhattan while on the quest to find another vehicle since my lease is soon to end. Not a single sales representative approached me. I walked both floors of the show room, nothing. Walked out, hopped back in my car as they lost a potential customer.
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