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Dittodc
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Dittodc reviews

Information about Dittodc

3,29
7 reviews
1

The opinions come from external websites

Last update: 11.10.2022

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1629802072
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Lozano Puche
google
https://www.google.com/maps/place/?q=place_id:ChIJ2w6KX423t4kRYMKEKoGRnc4
1
I recently relocated to the US for work related reasons and found about the Oslo Shaw coliving space managed by Ditto, which seemed like a great option to get settled at least temporarily. The pictures and website looked beautiful, slick, I was psyched! I proceeded to call them and filled the contact form on their site. The person on the phone was kind, she took my information and told me someone would get back promptly. Over the next four weeks, I repeated the process more times than I care to count. Multiple times. Never was I put in contact with an on site manager, never did I get a reply to the forms I filled over and over with the same information. I did get text messages and emails, but they always lead to the same starting point, a phone number or web format where I would be asked to give the same information, like I was back at the starting point. They weren't even capable of scheduling an online tour! I even reached Ditto Management, but it was always some person who didn't have any way of answering my questions or leading me to the right track. "I'm just an operator", I heard that so many times. Bottom line is, if a company is incapable of dealing appropriately with its costumers, even at the minimum level of basic decency and functionality, maybe it should reconsider being in the market place. Frustrating and humiliating customers by sending them through endless loopholes is no way of doing business.
1580127963
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Joshelyn Smith
google
https://www.google.com/maps/place/?q=place_id:ChIJ2w6KX423t4kRYMKEKoGRnc4
5
So far so good! Writing a 5 star review now keeping mind that im early in my lease (3 months) and all of this postive feedback is subject to change. But, so far so good. I really love everyting about Ditto. Its one of the best proprty management companies in DC. The property manager for my building (Jenn at OsloSHAW), is kind, professional, (sometimes communicates informally but I like that! It feels more friendly) and is super responsive. Dare I say almost too responsive than necessary! ive emailed them on the weekends late at night about things that arent high priority or time sentive and I usually still recieve a response within 12-18 hours. Since living here, I submitted two maintenance requests. One was completed really fast (someone was at the house within two hours) the other one took a bit longer to complete but in all fairness it was around the Hollidays and I didnt formall submit it through the portal like we are supposed to. If you are looking for the run in the mill cookie cutter leasing experience, Ditto may not be for you. They are constantly innovating and updating policies and procedures to make life for residents more convenient. So, if you have a a hard time embracing the new and ever change landscape of property management tactics, you might want to go elsewhere. They are hiring 3rd parties like Rhino to more efficiently deal with our deposits, and Fetch to ensure smooth package delivery processes. They also provide several opportunities for residents to get togeter to network and meet eachother which is not something I found with any of my other leasing experiences in DC. The flexible lease is so appealing to me and the fact that you are only responsible for your bedroom and bathroom is such a huge relief! DC is so transient and I cant tell you how much time I have wasted in the past searching for new roommates to fill bedrooms in a house I was on a joint lease with. So for now, Im incredibly happy with my decision to go with Ditto and OsloSHAW. There are a lot of great companies out there but this seems to be the one that best compliments my current lifestyle and needs.

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