Mr Dilhon. Sorry to hear you're not happy with our service, and I'm alarmed to read this has placed your company at risk. I've taken a look but I can't find your name on our client contact database. Could you contact me directly so I can identify your account? We're committed to great customer service and if there has been a failing, I'll make sure any issues are addressed. James Farquharson, Communications Manager, CORETX 01202 299 799 ext. 742
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I am customer of coretx and I am not happy with their customer service, they have placed my company at risk
I have been working in the technical department of CORETX for 3 years now and have thoroughly enjoyed it. Colleagues and management are very helpful and supportive. The company offers a variety of learning and training solutions to broaden your career objectives and will work with you towards your goals. I have taken advantage of the company benefits that fit in nicely with my personal life so very happy with CORETX.
I've been working with CORETX for 4 years and there are many more people that have worked here 10+ years. I've seen a lot of changes within the company's time and I believe we are in a great place. We're a bigger company these days with Executive Directors that you feel comfortable to talk to about any issues you might have, or just for a chat!! They engage with us regularly via newsletters and quarterly company wide meetings where we hear about the latest goings on and are encouraged to remember to put our customers at the centre of everything we do. My peers are all very friendly and many teams integrate outside of work to socialize - Not something you might be used to seeing in a company of 450+ employees! I feel proud to work in a company with an excess of 500 customers, including some very well known names. Many of us have worked very hard to get us to where we are, for example last month we received a "High Commended" certificate from the Service Management Team of the Year Awards. A token of appreciation for our Service Desk team that work so hard for our customers.
Unprofessional recruitment process, especially considering the job I interviewed for was within the HR department. Despite being headhunted directly by IDE, there was no feedback on the f2f interview occurred three weeks before. My follow up email was ingnored and when I spoke to the recruiter I was told sorry its been really busy here. Seeing how you treat potential candidates I am actually glad I never got the job!
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