I'm so sorry. We're normally known for our exceptional attention to detail, and we regret we missed the mark.
1658860986
1
This company is a joke Un professional, No Refund if u r not satisfied, they have ppl working to them will send them ur way, If u do it urself is 100 times better than them. A lot of money for nothing Check their tools and vacuum before they enter ur home, be careful this company is promising u something and will do something Totally different ..
Salimah, We apologize that you are unhappy with your cleaning. We will be reaching out to provide you with a resolution. Respectfully, KIWI Customer Care
1622749313
1
They charged me more than the quoted price and when I called they said they will here the recording and hanged up. Never got an email with the contract and the price. The work was horrible. Had few minor stains did not even remove that. I would definitely not recommend this place.
My first experience with Kiwi was with old carpeting with years of stains. With their dry cleaning system they brought the carpet back to life. Now my new 4 year old carpet needs refreshing and I wont trust anyone else to clean it. Kiwi is the best!
Thank you for the review, Tony. We sincerely apologize for the miscommunication on out end. We're happy that you have had a positive experience overall.
1502717647
5
Kiwi Services has been my one and only carpet cleaning service since 2002. I especially like their warranty program where they will come out and re-clean your carpet for $7 a room, plus trip charge, anytime within 12 months. I also like the quick drying time. My only bad experience was one rep who grossly overpriced a minor carpet repair. I called him out on it and he dropped the price substantially to less than 50% of what he quoted me.
Wendy, We are so sorry about this unfortunate incident. We will be reaching out as soon as possible to provide you with resolution. Respectfully, KIWI Customer Care
1632753341
1
The guy the come to clean my carpet had a portable carpet cleaning. My carpet doesnt look like he clean. I want my refund. I have never had a company clean my carpets that has done a terrible job.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.