We had already made a deposit, and were having delays getting permits. Project manager doesn't talk to you unless you are informed enough to have specific questions. We wanted to speak with someone face-to-face so we came here to discuss a delay. Salesperson Steve was friendly, but incorrectly informed us that we had to make another deposit and sign another contract. We also never heard from him again. Be aware: 1. Expect the house to cost 3x+ more than the kit. 2. It's difficult to get permits and funding that align with their tight schedule. 3. It's difficult to insure a log home. 4. It's our impression that they really just care about selling the kit and wish you luck getting it built.
Were usually known for our exceptional customer service and we regret that we didnt live up to those expectations here. Wed greatly appreciate the opportunity to make things right and work toward earning back your business. Please email [email protected] to discuss further.
Come check out this beautiful model log home! Open m-f 9-6 and sat 9-4! Must see in person to appreciate its full splendor! Architectural roof shingles wrap around deck, gorgeous rock fireplace! Many amenities!
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