Avoid like a disease. When I made a mess cutting my hair at home during the pandemic, I did a better work. This dude was not only incapable, but also impolite. He didn't cut my hair, he just shaved them around. I wasn't paying attention and then left the place very confused. The damage was so insane that I couldn't believe it. After a few days I had to rush to another barber who immediately went "Who made this mess? They just shaved around." Go to the other barbershop 50m south on this road, they know how to fix the mess these people make.
Have come for a facial twice both times it was amazing but the initial communication I had was horrendous. I had made the appointment the night before quite unwell but thought I would try my best to attend. Made the appointment through treatwell where it doesn't say the WHOLE 52 fee would be retained on last minute cancellations (otherwise I wouldn't have cancelled). Called up the next morning to ask if I should still come in with COVID symptoms and was told continuously to "speak to treatwell" went back and forth the whole day until they told treatwell to tell me that I cannot have a refund nor reschedule. They blocked my number as well. This was the most unprofessional communication you can have as a business. Thank God I could get proof of COVID and hence sent that across but there was no disclaimer no anything. Nor was there honest communication from the start where you relied on treatwell to communicate with me... Treatment itself was fine but no matter how well the treatment I will never forget the stress you caused me whilst I was unwell.
I use Jacksons regularly - all the staff are friendly, helpful and professional but, Abi who runs the women's section is extremely rude to other staff, shouting, swearing etc - a very uncomfortable and embarrassing experience.
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