Extremely poor service and an overall very bad experience in my first year using Blankenship. I consistently had to email Scott Phelps multiple times before he ever responded to me. He still hasn't responded to multiple emails I sent him with the last one I sent that he did not respond to in October (it is now December). They made multiple errors on my return. They advised me to send checks to the IRS and then they drafted the required payments out of my account so I ended up 2 quarters having double payments made. I had to advise them of that massive error & they did almost nothing to get it resolved. I recommend thinking long & hard before I would sign up to use this firm. Poor customer service and very poor results, I have never had a worse experience with a tax preparer in my life!
Thank you for your review, as we take any feedback seriously. Notwithstanding, Blankenship CPA Group, PLLC has never served you as a client; therefore, we are not able to resolve your review. We would like to reach you directly to learn more about the basis for your review. Please contact us at [email protected] to discuss your situation.
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Take Notice ! Of my 44 years in business Blankenship CPA has been my worst experience of accounting by far!!!
I have enjoyed a very positive experience with Blankenship. Their technical expertise and quality of deliverables is as good as any in Middle Tennessee. And their attention to relationships and sincere care for employees and clients and their businesses is refreshing.
After a not so pleasant experience with a previous firm, our not for profit organization used Blankenship to do our required annual audits. We were in a bit of a bind and what we had to pull off in a short amount of time was going to be challenging, to say the least. Simply said, Blankenship was amazing. They communicated with us continually so that we clearly understood what they needed and why it was important. They were responsive to our questions which allowed the work flow to continually progress. We were on some pretty tight deadlines and we were given the parameters and expectations that would allow us to meet those deadlines. We were able to get the audits done by our deadline, while Blankenship worked hard to keep the costs reasonable and fair. I wish that everyone I did business with was as communicative, clear, hard working and fair as this firm. Thanks especially to Scott and Erica for the audits and to CJ and crew for the very informative COVID zoom calls to assist clients with PPP and EIDL understanding!
The Blankenship CPA Group is focused on creating real relationships and serving all clients by expert guidance. Most importantly the firm is made up of the most caring and empathetic professionals that you will ever meet.
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