Whoever responds to these reviews insisting they reply to emails within two hours is either deluded or just fibbing. I've been waiting for a reply about my incorrect order since Monday (it's now thursday). Reading previous reviews it sounds like I might get an answer in a couple of weeks time...
Really good company to deal with. Customer Service is exceptional. Goods delivered quickly and without fuss. Great to deal with and the range of goods is second to none
As a long time customer of Longforte I can't speak highly enough of the service, attitude and support of this company. They continually go the extra mile to make sure I have what I need, when I need it, with whatever effort it takes. To say they've 'saved the day' a few times is an understatement, and they truly know the meaning of service. I have seen them grow over the years and they've never compromised quality or service. Would highly recommend.
Absolutely joke of a company. Disgraceful customer service. Got told it wasn't there problem when clearly it was ! Awaiting refund (probably won't get it ) trading standards would have a field day!
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