Ive been a customer for 7-8 years. In addition to time clock I use their integrated door controllers to manage employee access to facilities. Have been a very happy customer until the last few weeks trying to diagnose and fix a door controller that is not working. We have had unmonitored access during this time and even agreed to purchase new equipment. No matter how much I implore them its been a week since I agreed to purchase. Their customer service has gone down hill and seems there is no way to communicate with the RMA department than email and no escalation process. Even copied a long time employee who sold me the system for help with no response. I whole heartedly dont recommend them right now.
I am a long time customer. Today, I went to renew and Easy Clocking increased my pricing over 200% from last year. Price gouging. I'm now looking at other competitors like Clockify.me, Homebase, Timeclockwizard, wheniwork.com.
If you're looking for time & attendance solution and time clocks for your business you found it. Their software is the most user friendly of all the ones I have tired. Affordable and quality products.
Thank you for the kind words, Statuz! Wed love to continue providing great service to awesome clients like you. Cheers!
1544800841
5
Control your doors, control your time and attendance. Smart people and always there to help you!
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